Business Systems Analyst

3 days ago


Shah Alam, Selangor, Malaysia BIG PHARMACY HOLDINGS SDN BHD Full time

At BIG Pharmacy Holdings Sdn Bhd, we are committed to delivering exceptional customer experiences through our extensive network of pharmacies across Malaysia.

About the Role:
  • We are seeking a highly skilled Business Systems Analyst to join our IT team, focusing on enhancing the quality of our IT products and services by providing documentation and user training.
  • The ideal candidate will have 5+ years of experience in an IT management position, with a strong background in pharmacy/warehouse business processes and technical systems design.
  • This role requires excellent problem-solving skills, analytical mindset, exceptional interpersonal skills, and attention to detail, as well as the ability to work in a fast-paced FMCG environment.
Responsibilities:
  1. Liaise between the IT department and business users to ensure effective communication and understanding of business requirements.
  2. Analyze business needs and produce user requirements documentation to support application development and implementation.
  3. Enhance the quality of IT products and services by providing documentation and user training.
  4. Design and implement technical systems and business functions to meet business objectives.
  5. Utilize IT data for business process insights to inform business/project/operations decisions.


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