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Site Infrastructure Expert

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia Alibaba Cloud Full time
Job Summary

We are seeking a seasoned professional to join our team as a Site Infrastructure Expert at Alibaba Cloud.

The ideal candidate will have extensive experience in managing large-scale data center operations, asset and security operations, data center build-outs, and scaling. They will be responsible for recommending and overseeing policies and procedures to meet industry best practices and required SLAs.

  • Manage Alibaba Jakarta critical Data Center operations, Asset and Security operations, Data Center build-outs and scaling.
  • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs.
  • Coordinate external vendors, ensure the resource's supply and delivery, match business's growth.
  • Responsibility for outsourcing and vendor management of colocation Data Centre services providers to meet or exceed contracted performance SLA's.
  • Knowledge of 24x7 onsite support procedure, continuous improvement of operational processes, procedures, methods, and tools.

Key Responsibilities

The successful candidate will be responsible for:

  • Managing Alibaba Jakarta critical Data Center operations, Asset and Security operations, Data Center build-outs and scaling.
  • Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs.
  • Coordinate external vendors, ensure the resource's supply and delivery, match business's growth.
  • Responsibility for outsourcing and vendor management of colocation Data Centre services providers to meet or exceed contracted performance SLA's.
  • Knowledge of 24x7 onsite support procedure, continuous improvement of operational processes, procedures, methods, and tools.

Requirements

This role requires a bachelor's degree in a business, engineering, or computer science field. The ideal candidate should have 5+ years of experience in large global data center site operation, functional knowledge of data center mechanical, electrical, and controls systems, and deep knowledge of information technology infrastructure domains such as computer server platforms, storage server platforms, server components, network devices, technologies, and architectures.

  • Bachelor's degree in a business, engineering, or computer science
  • 5+ years experience in large global data center site operation
  • Functional knowledge of Data Center mechanical, electrical, and controls systems
  • Deep knowledge of information technology infrastructure domains such as computer server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.

What We Offer

We offer a competitive salary and benefits package, including the opportunity to work with a dynamic team and contribute to the growth and success of Alibaba Cloud.