Senior Sales and Customer Service Manager

2 weeks ago


Kuala Kubu Baharu, Selangor, Malaysia Datadot Software Solution Full time

Datadot Software Solution is an innovative global IT services provider offering cutting-edge solutions to esteemed clients worldwide.

We're seeking a highly skilled Senior Sales and Customer Service Manager to join our team. As a key member of our organization, you will be responsible for handling inbound calls and emails in a professional manner while ensuring strong customer satisfaction.

The ideal candidate will have at least 2 years of experience within a B2B sales customer service role, preferably within the consulting and IT services industry. Strong communication and interpersonal skills are essential, as well as attention to detail and the ability to deliver high-quality work.

Key Responsibilities

  • Handle inbound calls and emails in a professional manner
  • Resolve customer inquiries and requests
  • Work with internal teams for prompt and accurate order processing and delivery
  • Educate customers on various Datadot software solutions

Benefits

  • Flexible working options
  • Leadership opportunities
  • Join a market leader in the consulting industry


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