Shipping and Trading Expert

1 week ago


Klang, Selangor, Malaysia Hiredly X Full time
About the Job

We are seeking an experienced professional to join our team as a Customer Service Executive in logistics.

Key Responsibilities:
  • Assist in preparing quotations for new customers and maintaining business relationships.
  • Verify rates from suppliers, including freight carriers and warehouses.
  • Prepare quotations within the same day after receiving confirmation from the CEO.
  • Follow up with customers to secure shipments and monitor status until completion.
  • Coordinate with government agencies to obtain import/export permits for new items.
  • Generate MITI cost analyses and renew MTIB licenses.
  • Update Carrier Own Container (COC) rate lists and distribute to team members monthly.
  • Prepare costing sheets and update Smart Freight System quotations for each shipment.
  • Review supplier tax invoices and customer invoices before sending to the Accounts Department.
  • Monitor warehouse stock movement and coordinate with Import Teams on stock in/out and vendor invoices.
Requirements:
  • Possess at least SPM or above.
  • Minimum 3 to 5 years of experience in Customer Service/documentation/forwarding.
  • Solid knowledge of FCL and LCL shipping documents, customs clearance, and local transportation. Airfreight experience is a plus.
  • Efficient multitasking with good communications and time management skills.
  • The ability to perform indoor sales is an advantage.
  • Recent graduates in relevant fields are encouraged to apply.


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