Senior IT Manager Position

3 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Arvato Systems Malaysia Full time
About the Role

We are seeking an experienced IT executive to join our team as a Senior IT Manager. The successful candidate will be responsible for managing the day-to-day operations of the IT department, ensuring that all IT services are delivered to the highest standard, and that the team is working efficiently and effectively.

Key Responsibilities
  • Manage the IT team to ensure that all IT services are delivered on time, within budget, and to the required quality standards.
  • Develop and maintain relationships with vendors and partners to ensure that we are getting the best possible service and value for money.
  • Work closely with other departments to develop and implement business solutions that meet customer needs.
  • Identify opportunities for process improvements and implement changes to increase efficiency and productivity.
  • Ensure that all IT services are compliant with relevant laws, regulations, and industry standards.
Requirements
  • Bachelor's degree in Computer Science, Information Technology, or related field preferred.
  • Minimum 5 years of experience in IT service management, with at least 3 years in a leadership role.
  • Strong knowledge of ITIL framework practices and incident management systems.
  • Excellent communication and interpersonal skills, with ability to work effectively with customers, vendors, and internal stakeholders.
  • Ability to analyze complex problems and develop creative solutions.


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