Clinical Support Officer

6 days ago


Petaling Jaya, Selangor, Malaysia Sunway Medical Centre Full time

Fertility Centre Team:

We are a dedicated team of professionals passionate about delivering exceptional patient experiences. Our core values include:

  • Compassion
  • Integrity
  • Respect
  • Excellence

Your Role:

In this role, you will work closely with our team to ensure a seamless patient experience. Your key responsibilities will include:

  • Coordinating patients' appointments for the Fertility Centre
  • Implementing administrative processes to ensure efficient and timely care
  • Liaising with clinical teams and departments to minimize delays
  • Processing and expediting correspondence to ensure timely delivery

Requirements:

To succeed in this role, you will need:

  • A degree in any field; a healthcare background is advantageous
  • Minimum 2 years of experience in handling customers/patients
  • Significant previous pathway administrative experience within a healthcare setting
  • Accurate data entry, typing, and checking skills
  • Knowledge of medical terminology and general medicine


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