Clinical Support Officer
6 days ago
Fertility Centre Team:
We are a dedicated team of professionals passionate about delivering exceptional patient experiences. Our core values include:
- Compassion
- Integrity
- Respect
- Excellence
Your Role:
In this role, you will work closely with our team to ensure a seamless patient experience. Your key responsibilities will include:
- Coordinating patients' appointments for the Fertility Centre
- Implementing administrative processes to ensure efficient and timely care
- Liaising with clinical teams and departments to minimize delays
- Processing and expediting correspondence to ensure timely delivery
Requirements:
To succeed in this role, you will need:
- A degree in any field; a healthcare background is advantageous
- Minimum 2 years of experience in handling customers/patients
- Significant previous pathway administrative experience within a healthcare setting
- Accurate data entry, typing, and checking skills
- Knowledge of medical terminology and general medicine
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