Payment Compliance Director

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia PT Mitrausaha Indonesia Grup Full time
Job Description
We are seeking a highly experienced compliance professional to join our payments team as a Senior Compliance Specialist. In this role, you will oversee compliance operations and support compliance executives across different countries in the region. The team executes day-to-day compliance processes, including transaction monitoring, customer onboarding, KYC and CDD, while delivering the best possible user experience.

Your Key Responsibilities
  • Oversee day-to-day compliance operations, including transaction monitoring, customer onboarding, and risk identification in areas such as fraud and financial crime.
  • Be the escalation point for day-to-day payment processing across KYC/KYB, AML/CFT, fraud investigations, etc., to ensure the company's operations run compliantly.
  • Perform AML investigations across markets with adherence to local regulations, suggesting the course of action to be taken.
  • Conduct merchant assessments and assist in fraud and chargeback investigations.
  • Support ad-hoc compliance operations projects, including SOPs review, internal audits, process automation projects, etc.
  • Collaborate with sales, finance, and technology teams to question the status quo, automate compliance processes, and improve customer experience while remaining compliant.


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