Payment Processing Coordinator

7 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia XpertS Full time

XpertS is a fast-growing Multi-Asset CFD Broker seeking an experienced Payment Processing Expert to join our team in Malaysia.

This role requires a strong background in payment processing, including client withdrawals, deposits, and online banking systems. The successful candidate will be a strategic thinker with excellent problem-solving skills.

Key Responsibilities:
  • Develop and implement effective payment processing strategies to meet client needs
  • Manage complex payment transactions, including client withdrawals and deposits
  • Monitor and resolve payment processing issues to minimize downtime
  • Collaborate with the Head of Department to enhance client experiences and drive business growth
  • Ensure accurate reconciliation of payment transactions
  • Design and implement Know your Client (KYC) procedures to maintain regulatory compliance
  • Prepare regulatory reports related to payments and financial transactions
  • Provide exceptional customer service and support to internal and external stakeholders


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