Payment Solutions Specialist

5 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Mastercard Full time
About the Role
This is an exciting opportunity to join our Customer Implementation Services (CIS) Team as an Implementation Specialist. In this role, you will be responsible for performing end-to-end implementation and testing for Mastercard products and services to ensure successful integration with financial institutions enabling production of electronic payments globally. You will act as the central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution, provide testing support to Mastercard customers for all products and services, and define, create, maintain, and document standard and non-standard key customer processing implementation processes.

Key Responsibilities
- Act as central point of contact for customers and/or Mastercard customer representatives throughout processing implementation project end-to-end execution.
- Provide testing support to Mastercard customers for all products and services.
- Define, create, maintain, and document standard and non-standard key customer processing implementation processes.
- Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services/products).
- Provide project guidance to execute all necessary processing implementation activities.

Requirements
To be successful in this role, you will need intermediate experience in information technology system knowledge, with in-depth understanding of network technology, applications, and project management. Excellent knowledge of payment transaction processing and industry business principles is also required. Mandarin speaking proficiency is a must as this role will entail working with clients across APAC. Ability to interact well with internal and external stakeholders of all levels, excellent verbal and written communication skills, and ability to drive change in a technical work environment are also necessary. Additionally, any mobile payment background processing/hands-on on any APIs that is used for authentication or authorization is a big plus. A Bachelor's degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent will be preferred.

About Us
Mastercard is a leading technology company that enables commerce and innovation everywhere it's needed. Our expertise in payment and transaction technologies helps businesses, governments, and consumers make more informed decisions about how they pay, get paid, and manage risk. With over 20 years of experience in the payments industry, we have developed a unique set of capabilities that enable us to deliver value to our customers and partners around the world.

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