Onboarding Process Coordinator

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Ascendion Full time

We're looking for a talented individual to join our team at Ascendion Federal Territory of Kuala Lumpur, Malaysia.

About the Opportunity
  • This role involves overseeing the onboarding process of participants and ensuring timely execution within agreed-upon service level agreements.
  • The successful candidate will conduct project kick-off meetings and provide regular progress updates to stakeholders.
  • As the first-level assessor for Attestation of Compliance (AoC), you'll play a critical role in maintaining the highest standards of compliance within the organization.
  • You'll engage with internal and external stakeholders to facilitate smooth onboarding processes and propose process improvements to enhance overall efficiency.
  • Assisting in new service implementation and project planning will also be an essential part of your responsibilities.
  • Additionally, you'll monitor onboarding performance and prepare reports to inform business decisions.

What You'll Need

  • Bachelor's degree in Business, Finance, Banking, IT, or related fields.
  • Minimum 5 years of experience in financial, banking, or payment services industries.
  • Proficiency in MS Office tools, including Word, Excel, PowerPoint, and Confluence.
  • Project management experience is highly desirable.
  • Strong leadership, problem-solving, and time management skills are essential for success in this role.


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