Client Onboarding Expert
21 hours ago
At StoreHub, we're on a mission to empower retailers and restaurants worldwide with our cutting-edge platform.
The Client Onboarding Expert plays a vital role in ensuring seamless merchant onboarding experiences. This involves overseeing the entire onboarding journey, from initial setup to post-implementation follow-ups, to guarantee a smooth transition for merchants.
Key Responsibilities:
- Foster strong relationships with merchants through regular communication and support.
- Guide merchants in utilizing core features like POS systems, Beep Delivery, and QR Order & Pay to maximize business value.
- Monitor onboarding metrics and refine processes to enhance efficiency and customer satisfaction.
- Collaborate with cross-functional teams to align expectations and resolve issues.
Requirements:
- Bachelor's degree in Business or a related field.
- Proven experience in customer success, account management, or retail operations.
- Hands-on experience with Intercom and Salesforce for customer management.
- Fluency in Mandarin required for communicating with Mandarin-speaking clients/customers.
What makes working at StoreHub awesome:
- A culture of candour, directness, and no bureaucracy.
- Cutting-edge tools that automate tasks, allowing team members to focus on meaningful work.
- A people-centric environment where collaboration and peer-learning thrive.
-
Client Onboarding Coordinator
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia KG Invicta Services Full timeWe are looking for a highly organized and detail-oriented individual to fill the role of Client Onboarding Coordinator. As a Client Onboarding Coordinator, you will be responsible for managing the onboarding process for new clients, including reviewing and verifying identification documents.This is an excellent opportunity to work with a leading company in...
-
Client Onboarding Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Citibank (Switzerland) AG Full timeCitibank (Switzerland) AG is seeking a skilled professional to join our team as Client Onboard Analyst. As a key member of our Institutional Client Onboarding team, you will play a vital role in ensuring seamless account opening processes for our clients.The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work...
-
Client Onboarding Specialist
11 minutes ago
Kuala Lumpur, Kuala Lumpur, Malaysia EBC Financial Group Full timeThis job is for a Client Onboarding Specialist at EBC Financial Group. You might like this job because you'll help new clients get started, manage info, and work with a diverse team in a fast-growing global company committed to integrity and innovation.EBC Financial Group – a global financial services provider headquartered in the dynamic city of London,...
-
Onboarding Solutions Expert
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Citigroup Inc. Full timeAbout This OpportunityWe are seeking a detail-oriented and organized professional to join our Institutional Client Onboarding team as a Client Onboard Intermediate Analyst. In this role, you will work closely with colleagues to ensure accurate and timely completion of client onboarding activities, including account openings, product implementations, and...
-
Business Onboarding Expert
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia EBC Financial Group Full timeEBC Financial Group is a global financial services provider with a dynamic team in London. We are looking for a Client Onboarding Specialist to help new clients get started, manage information, and work with our diverse team in a fast-growing company committed to integrity and innovation.We specialize in global financial investment, asset management, and...
-
Client Experience Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia JOB EXPERT GROUP Full timeWe're seeking a talented Client Experience Manager to join our team at JOB EXPERT GROUP. In this role, you'll be responsible for managing client interactions, ensuring seamless support and issue resolution.About the Job:This position requires a strong focus on client satisfaction, with a passion for delivering exceptional service and support. The ideal...
-
Vice President, Client Onboarding Experience
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Citigroup Inc. Full timeCash onboarding is a vital aspect of our business, and we are seeking an experienced professional to lead this effort as Vice President, Cash Onboarding. The successful candidate will be responsible for overseeing all aspects of cash management, including:Deal implementation and client relationship managementClient onboarding activities, including standard,...
-
Onboarding and Due Diligence Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OSL Full timeAbout Our CompanyOSL is a leading digital asset platform in Asia, backed by OSL Group (863.HK), formerly known as BC Technology Group.As the world's first SFC-licensed and insured digital asset platform, we have established a strong presence in the sector.Our PlatformWe offer custody, omnibus, tokenisation and wealth management services to institutional...
-
Client Onboarding Specialist
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia StoreHub Full timeAre you driven, results-oriented and a team player?With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.It is in such...
-
Business Analyst
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Citigroup Inc. Full timeAbout the JobCitigroup Inc. is seeking a highly motivated professional to join our team as a Client Onboard Intermediate Analyst. As a key member of our Institutional Client Onboarding team, you will be responsible for customer interaction, documentation issuance, review, product implementation, and system setups.The ideal candidate will have a strong...
-
Senior Client Onboarding Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SS&C Technologies Full timeAbout the RoleWe have an opening for a Senior Associate Static Data Analyst in our Client Onboarding department.The successful candidate will be responsible for working with various stakeholders to identify and resolve discrepancies in our system, ensuring compliance with regulatory requirements and company policies.Responsibilities include reviewing and...
-
Financial Sector Onboarding Coordinator
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia RADEX MARKETS Full timeRandex Markets is seeking a Financial Sector Onboarding Coordinator to join our team. This role will involve working closely with our clients to ensure a seamless onboarding process.Main Responsibilities:Coordinate the onboarding process for new clientsVerify and validate client informationPrepare and review client documentationCommunicate effectively with...
-
Cash Onboarding Director
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Citi Full timeVice President, Cash Onboarding Job DescriptionCiti's Vice President, Cash Onboarding is a strategic role that requires expertise in cash onboarding and project management. The ideal candidate will have a strong understanding of the financial industry and experience working with clients and internal stakeholders.This role involves leading cross-functional...
-
Institutional Client Service Expert
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Citibank (Switzerland) AG Full timeCitibank (Switzerland) AG is committed to delivering exceptional client experiences through our Treasury and Trade Solutions team. As a Client Onboard Analyst, you will play a critical role in ensuring the successful onboarding of new clients, driving revenue growth and building long-term relationships.We are seeking a highly motivated and organized...
-
Client Onboarding Expert
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Talent Recruit Full timeWe are looking for a detail-oriented KYC Analyst to join our team at Talent Recruit.Job Description:Review and analyze customer documents to identify potential risks.Develop and implement strategies to mitigate these risks.Work closely with cross-functional teams to resolve complex issues.Requirements:Possess a degree in finance or a related field.Have prior...
-
Institutional Onboarding Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Citi Full timeJob SummaryWe are seeking a highly skilled Financial Services Analyst to join our Institutional Client Onboarding team. As a key member of our team, you will be responsible for managing client relationships, implementing client accounts, and ensuring timely and accurate delivery of all account opening functions and implementation. This is a developing...
-
Head of Financial Institution Onboarding
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Citigroup Inc. Full timeCitigroup Inc.'s Cash Onboarding team is responsible for delivering exceptional client onboarding experiences. As Vice President, Cash Onboarding, you will play a critical role in leading this effort and driving business results through:Strategic leadership of cross-functional teams to deliver complex projectsOversight of client onboarding activities,...
-
Digital Asset Onboarding Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OSL Full timeAbout OSLBacked by Asia's leading public fintech and digital asset company, OSL Group (863.HK), formerly known as BC Technology Group, OSL is the world's first SFC-licensed and insured digital asset platform.Founded in 2018, OSL has established a history in the sector and is recognized by many as the leader in providing comprehensive regulated and licensed...
-
Onboarding Process Manager
21 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia StoreHub Full timeWe're seeking an experienced professional to fill the role of Onboarding Process Manager.This individual will be responsible for developing and implementing onboarding processes that drive long-term success for our merchants.Responsibilities:Design and execute onboarding processes to ensure seamless transitions.Monitor performance metrics and refine...
-
Executive Director of Onboarding Operations
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Citigroup Inc. Full timeCash Onboarding is a critical component of our business. We are seeking an experienced professional to lead this effort and ensure seamless client onboarding experiences.The successful candidate will oversee all aspects of cash management, from deal implementation to client relationship management. This includes:Leading cross-functional teams to deliver...