Institutional Client Service Expert

6 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Citibank (Switzerland) AG Full time

Citibank (Switzerland) AG is committed to delivering exceptional client experiences through our Treasury and Trade Solutions team. As a Client Onboard Analyst, you will play a critical role in ensuring the successful onboarding of new clients, driving revenue growth and building long-term relationships.

We are seeking a highly motivated and organized individual with a passion for financial services and account opening. The ideal candidate will possess excellent analytical and problem-solving skills, with the ability to work independently and collaboratively as part of a high-performing team.

Key Responsibilities:

  • Responsible for managing the account opening process from initial inquiry to final approval.
  • Collaborate with cross-functional teams to ensure accurate and efficient processing of client accounts.
  • Analyze complex client requirements, developing creative solutions to meet their needs.
  • Maintain accurate records and reports, providing insights to drive business growth and improvement.

Requirements:

  • 3-5 years of experience in financial services, preferably in account opening or client onboarding.
  • Demonstrated expertise in Microsoft Office applications, particularly Excel and Word.
  • Strong analytical and problem-solving skills, with the ability to work independently and collaboratively.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with internal stakeholders and external clients.


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