Institutional Onboarding Specialist

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Citi Full time
Job Summary

We are seeking a highly skilled Financial Services Analyst to join our Institutional Client Onboarding team. As a key member of our team, you will be responsible for managing client relationships, implementing client accounts, and ensuring timely and accurate delivery of all account opening functions and implementation. This is a developing professional role that involves working independently, making decisions, and taking ownership of tasks and projects.

About the Team

The Institutional Client Onboarding team is responsible for managing the entire onboarding process, from initial client contact to final account implementation. Our team works closely with internal stakeholders, clients, and other external partners to ensure seamless support throughout the onboarding process. We value teamwork, open communication, and continuous learning and improvement.

Key Responsibilities

This role involves performing day-to-day management of the account opening and implementation processing, including daily management of in-process, pended, and service-related activities. The ideal candidate should have 2-5 years of experience in documentation review, account maintenance, and related implementation cash products preferred. Key responsibilities include:
  • Responsible for customer interaction, documentation issuance, review, product implementation, and system setups.
  • Focused on timely and accurate delivery of all account opening functions and implementation, as well as delivering superior customer service and resolution of customer issues.
  • Determines new work procedures, analyzes complex and variable issues with significant departmental impact.

Benefits

Citi offers a comprehensive benefits package that includes medical, dental, vision, life insurance, and retirement savings plans. As a Citi employee, you will also have access to training and development programs, health and wellness initiatives, and opportunities to give back to your community.

Requirements

The ideal candidate should have strong analytical, communication, and problem-solving skills. Proficient in Microsoft Office Applications and exposure to client interaction are also essential. Consistently demonstrates clear and concise written and verbal communication skills. A bachelor's degree or equivalent experience is required.

  • Kuala Lumpur, Kuala Lumpur, Malaysia OSL Full time

    About OSLBacked by Asia's leading public fintech and digital asset company, OSL Group (863.HK), formerly known as BC Technology Group, OSL is the world's first SFC-licensed and insured digital asset platform.Founded in 2018, OSL has established a history in the sector and is recognized by many as the leader in providing comprehensive regulated and licensed...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Citigroup Inc. Full time

    Citigroup Inc.'s Cash Onboarding team is responsible for delivering exceptional client onboarding experiences. As Vice President, Cash Onboarding, you will play a critical role in leading this effort and driving business results through:Strategic leadership of cross-functional teams to deliver complex projectsOversight of client onboarding activities,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia AwePlus - People, Process, Technology Full time

    AwePlus is seeking an experienced Client Onboarding Specialist to join our team and support the onboarding process for new clients.You will be responsible for:Welcoming new clients and ensuring a smooth onboarding experienceCollaborating with cross-functional teams to ensure seamless client integrationMaintaining accurate client records and profile...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Citibank (Switzerland) AG Full time

    Citibank (Switzerland) AG is seeking a skilled professional to join our team as Client Onboard Analyst. As a key member of our Institutional Client Onboarding team, you will play a vital role in ensuring seamless account opening processes for our clients.The ideal candidate will possess strong analytical and problem-solving skills, with the ability to work...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Swivelt Pte. Ltd. Full time

    Job SummaryWe are looking for an experienced Partnership Support Specialist to join our team at Swivelt Pte. Ltd.Main ResponsibilitiesOnboard and manage IBs (Introducing Brokers) and PAMMs (Percentage Allocation Management Modules), ensuring a smooth and efficient process.Monitor and review onboarding processes to ensure they align with best practices,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia ShopBack group Full time

    Welcome to ShopBack Group, where we are shaping the future of e-commerce. As a Merchant Onboarding Specialist, you will play a critical role in driving our growth.About the RoleYou will be responsible for managing relationships with external merchants and networks, including participating in negotiations with our Business Development team. Your analytical...


  • Kuala Lumpur, Kuala Lumpur, Malaysia StoreHub Full time

    As a key member of our team, the Merchant Onboarding Specialist will play a vital role in driving success for our merchants.This involves guiding them through the onboarding process, from initial setup to post-implementation follow-ups, to ensure a smooth transition and maximum utilization of StoreHub's platform.Responsibilities:Develop and execute...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OSL Full time

    About Our CompanyOSL is a leading digital asset platform in Asia, backed by OSL Group (863.HK), formerly known as BC Technology Group.As the world's first SFC-licensed and insured digital asset platform, we have established a strong presence in the sector.Our PlatformWe offer custody, omnibus, tokenisation and wealth management services to institutional...


  • Kuala Lumpur, Kuala Lumpur, Malaysia OpenLearning Full time

    We are seeking a highly motivated and results-driven Customer Success Specialist to join our team at OpenLearning.About the PositionThis role is responsible for providing onboarding support, platform technical support, and creating sustainable growth for our partners, working closely with cross-functional teams and contributing to the ongoing improvement of...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Atlanticpartnersasia Full time

    Job Overview:We are seeking a Client Onboarding Specialist to join our team at Atlantic Partners Asia. The successful candidate will be responsible for leading the onboarding process, ensuring a seamless experience for clients.About the Role:Lead Onboarding Process: Lead the full cycle of client onboarding, from initial contact to successful implementation...


  • Kuala Lumpur, Kuala Lumpur, Malaysia EBC Financial Group Full time

    EBC Financial Group is a global financial services provider with a dynamic team in London. We are looking for a Client Onboarding Specialist to help new clients get started, manage information, and work with our diverse team in a fast-growing company committed to integrity and innovation.We specialize in global financial investment, asset management, and...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Atlanticpartnersasia Full time

    Job Summary:The Compliance and Operations Manager will be responsible for ensuring that all client onboarding processes adhere to relevant financial regulations, data privacy laws, and industry standards.About the Role:Ensure Compliance: Ensure all client onboarding processes adhere to relevant financial regulations, data privacy laws, and industry...


  • Kuala Lumpur, Kuala Lumpur, Malaysia StoreHub Full time

    Are you driven, results-oriented and a team player?With 17,000+ retailers and restaurants in over 15 countries, StoreHub is on a mission to enable everyone, big or small, to build successful businesses.At StoreHub, we're building a dream team whereby all of your colleagues are extraordinary at what they do and are highly effective collaborators.It is in such...


  • Kuala Lumpur, Kuala Lumpur, Malaysia PT Mitrausaha Indonesia Grup Full time

    About UsFunding Societies | Modalku is a leading digital financing platform in Southeast Asia, providing business financing to small and medium-sized enterprises (SMEs). Our platform is licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We have a strong commitment to our core values: Serve with Obsession, Grow Relentlessly, Enable...


  • Kuala Lumpur, Kuala Lumpur, Malaysia American Express Full time

    Merchant Onboarding Specialist (Asia Pacific Market)You Take the Lead, We Support You.Join a Diverse CommunityAt American Express, you'll be part of a global community that is committed to backing our customers, communities, and each other. Here, you'll have the opportunity to create a career journey that's unique and meaningful to you with benefits,...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Public Bank Berhad Full time

    We are seeking an experienced professional to join our Corporate Banking team as a Financial Institution Specialist. The successful candidate will be responsible for managing impaired loans and ensuring compliance with banking policies and regulations.Key ResponsibilitiesManage the loan rehabilitation process to optimize Impaired Loans (IL)...


  • Kuala Lumpur, Kuala Lumpur, Malaysia Citigroup Inc. Full time

    About This OpportunityWe are seeking a detail-oriented and organized professional to join our Institutional Client Onboarding team as a Client Onboard Intermediate Analyst. In this role, you will work closely with colleagues to ensure accurate and timely completion of client onboarding activities, including account openings, product implementations, and...

  • Business Analyst

    5 days ago


    Kuala Lumpur, Kuala Lumpur, Malaysia Citigroup Inc. Full time

    About the JobCitigroup Inc. is seeking a highly motivated professional to join our team as a Client Onboard Intermediate Analyst. As a key member of our Institutional Client Onboarding team, you will be responsible for customer interaction, documentation issuance, review, product implementation, and system setups.The ideal candidate will have a strong...


  • Kuala Lumpur, Kuala Lumpur, Malaysia EcoVadis SAS Full time

    Sustainable Business Growth AdvisorWe are seeking a talented individual to join our team as a Sustainable Business Growth Advisor. In this role, you will be responsible for helping our customers achieve their sustainability goals through our innovative solutions.Your Key Responsibilities:Manage a portfolio of new and existing customers to ensure they achieve...


  • Kuala Lumpur, Kuala Lumpur, Malaysia SS&C Technologies Full time

    About the RoleWe have an opening for a Senior Associate Static Data Analyst in our Client Onboarding department.The successful candidate will be responsible for working with various stakeholders to identify and resolve discrepancies in our system, ensuring compliance with regulatory requirements and company policies.Responsibilities include reviewing and...