Payment Processing Associate

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Part time
Job Description

BID Operations is looking for a skilled Payment Processing Associate to join their team. The successful candidate will possess strong analytical skills, attention to detail, and excellent communication abilities.

Main Responsibilities
  • Process withdrawal payments efficiently and accurately, following established procedures and security measures.
  • Respond promptly and professionally to customer cases, escalating complex issues to supervisors as necessary.
  • Foster positive relationships with external service providers, ensuring effective communication and problem-solving.
Requirements
  • Highly organized with exceptional accuracy levels and attention to detail.
  • Proficient in MS Office, particularly Excel.
  • Excellent communication skills and strong organizational and time management skills.
  • Familiarity with MT4/MT5 Trading system is a plus.


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