Unified Communication Systems Technician

1 day ago


Kuala Lumpur, Kuala Lumpur, Malaysia Millennium Technology Services Full time

We are seeking a highly skilled Unified Communication Systems Technician to join our team at Millennium Technology Services. In this role, you will be responsible for recommending and integrating new Telecommunication Voice, Video, and Unified Communications technologies.

About the Position

  • Supports voice engineering initiatives for all project-related and ongoing operations support for voice communications services;
  • Implements and troubleshoots enterprise Voice-related solutions/incidents/system outages;
  • Meeting with customers to discuss special tasks (i.e. large moves) and providing solutions when needed.
  • Responsible for day-to-day adds, moves, changes, and user troubleshooting.

Qualifications

  • Bachelor's Degree in computer science, computer science engineering, or related experience.
  • Proficient in installation and configuration of Avaya Systems.
  • Experience with other Avaya appliances, i.e. Avaya Aura Messaging, Avaya CMS, and Avaya OneX Agent.
  • Good to have design experience on Avaya Unified Communication products.


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