DevOps and IT Operations Expert
3 days ago
We are seeking a highly skilled DevOps and IT Operations Expert to join our team at Teknowiz. As a Technical Service Management Lead, you will be responsible for overseeing the IT operations aspects of the business services, ensuring they are delivered efficiently, reliably, and in accordance with service level agreements (SLAs). This role requires a deep understanding of IT operations, distributed systems, cloud, and excellent leadership skills. The ideal candidate will have a strong background in IT operations and be able to drive process improvements and manage teams effectively.
About the Role:- This role integrates Site Reliability Engineering (SRE) and IT service management to enhance service delivery, operational performance, and service reliability.
- The ideal candidate will have experience in recruiting, training, and developing team members.
Responsibilities include but not limited to:
Job Responsibilities:- Operations Management: Oversee the day-to-day IT operations using SRE principles and methodologies, define and maintain operational processes and procedures.
- DevOps Practices: Collaborate with development teams to ensure smooth and efficient deployment processes, promote a DevOps culture within the team, emphasizing collaboration, automation, and continuous improvement.
- Team Leadership: Lead, mentor, and manage the IT operations service delivery team, conduct performance reviews and provide feedback to team members.
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