Commercial Operations Specialist

1 day ago


Shah Alam, Selangor, Malaysia i-City Full time
Job Description
  • Revenue Management Support: Assist in implementing revenue strategies to optimize occupancy, ADR, and RevPAR. Monitor and analyze revenue performance metrics, including market trends and demand patterns.
  • Market Analysis: Conduct research to analyze industry trends, competitor benchmarks, and market performance. Provide actionable insights to refine pricing strategies and identify growth opportunities.
  • Social Media and Marketing Engagement: Monitor social media platforms to track customer sentiment and brand mentions. Collaborate with the marketing team to analyze online trends and develop engagement strategies.

As a member of our Commercial team, you will be responsible for coordinating with internal teams to implement promotions, campaigns, and packages. You will also assist in optimizing revenue management systems (RMS) and maintaining accurate records.



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