Channel Operations Specialist
2 days ago
At Razer, we are revolutionizing the gaming industry with innovative payment solutions. We are seeking a highly motivated and skilled Channel Operations Specialist to join our team.
About the RoleThis is an exciting opportunity for an individual who is passionate about Fintech and eager to contribute to our company's success. As a Channel Operations Specialist, you will play a crucial part in driving growth, retention, and satisfaction within our partner and merchant network.
Key Responsibilities- Channel Expansion & Optimization
- Identify and evaluate potential channel partners that align with our strategic objectives and market trends.
- Develop a deep understanding of the channel partner's businesses and our new products/features, target markets, and unique value propositions.
- Negotiate commercial and contract terms, foster ongoing collaboration with channel partners.
- Collaborate with cross-functional teams to create channel programs and initiatives to drive channel engagement and sales growth.
- Monitor and analyze channel performance metrics, identify areas for improvement, and implement corrective actions.
- Develop and implement strategies to enhance merchant satisfaction and retention.
- Build and maintain strong relationships with key merchants, understanding their needs and providing tailored solutions.
- Analyze merchant performance metrics/trends and identify areas for improvement, offering strategic insights and recommendations for optimizing payment processes and driving revenue growth.
- Nurture and maintain relationships with key partnerships, conducting regular business reviews with partners to assess performance, address issues, and identify new growth opportunities.
- Foster ongoing collaboration with partners, negotiating contract terms, and ensuring partner satisfaction.
- Stay informed about industry trends, market dynamics, and competitive landscape related to payment solutions and merchant services.
- Conduct regular market and competitive analysis to identify emerging opportunities, threats, and areas for differentiation.
If you are passionate about Fintech and eager to make a meaningful contribution to our team, please apply.
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