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Delivery Excellence Lead

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full time

About the Role

As a Delivery Excellence Lead, you will play a crucial role in enabling Hives and Squads to deliver high-quality results by driving delivery certainty and sustaining delivery practices on the ground.

You will be responsible for ensuring continuous improvement and outcomes in relation to speed, quality, execution certainty, efficiency, employee experience, and other key results as defined. You must have courage to call out gaps in our ways of working and constraints to our Flow of Work, mastery of data and insights to analyze and frame delivery performance issues, leadership to drive solutions at multiple levels, bias for action to take ownership and accountability of execution, and executive presence to influence leaders and teams.

Key Responsibilities

  • Continuously align Product ways of working within and across the Hive to deliver on Objectives and Key Results, improve KPIs, and realize efficiencies in alignment to the scorecard.
  • Work directly with the business on the delivery pipeline to identify and remove bottlenecks, increase delivery predictability, and improve consistency and effectiveness of discovery & delivery health.
  • Proactively review and drive execution in relation to agreed data-driven improvement areas across business and functions.
  • Ensure proactive review and adoption of SC's product operating model including the fundamental principles of build and maintain.

About Standard Chartered

We are an international bank that is nimble enough to act and big enough for impact. For over 170 years, we have worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge, and enjoy finding new opportunities to grow and do better than before. If you are looking for a career with purpose and want to work for a bank making a difference, we want to hear from you.