Director of Service Delivery Excellence

Finance Operations DirectorThe Senior Manager, Service Delivery Optimization, Finance is responsible for providing coordination and support to Vice President in strategic initiatives. The incumbent will assist in developing and executing business strategies and plans, conduct research and analysis to support decision-making processes, and prepare reports,...

As Director of Policy Servicing and Delivery, you will be responsible for leading the development and implementation of operational strategies to improve customer experience and service quality. You will collaborate with cross-functional teams to drive process improvements and enhance the overall customer experience.About UsPrudential Hong Kong Limited is a...

Our TeamWe are a dynamic team of professionals who are passionate about delivering high-quality services to our clients.We are seeking a Technology Delivery Director to lead our Infrastructure Services team, driving the delivery of high-quality services to our clients.Responsibilities include managing service operations, ensuring timely delivery of projects,...

Job Overview:The Regional HR Excellence Director will lead and oversee all aspects of HR Excellence within People Services HR APAC, focusing on the support for developing and implementing HR strategies, policies, and practices that drive service excellence and support the achievement of the organization vision and mission.Work closely with senior leadership...

Job SummaryThe Director of Sales Excellence is responsible for the ideation and thinking of distribution strategic objectives to achieve business objective delivery.This role involves ensuring the Sales function meets all internal and external governance and regulatory requirements, with a robust first line of defense that demonstrates effective controls and...

About the RoleThis exciting opportunity exists within our organization's Operations team, where we're looking for an exceptional individual to lead the design, implementation, and optimization of IT service management processes. As an IT Service Delivery Excellence Lead, you will play a pivotal role in ensuring that our IT services are delivered smoothly,...

We are looking for a Head of Service Delivery Excellence to lead our BPO business, overseeing management reporting, pricing, and monitoring of business performance. As a strategic thinker with strong analytical skills, you will drive business performance and profitability.Responsibilities include executing business processes efficiently, managing customer...

Businesslist is seeking an exceptional Regional Service Director to join our team in Kuala Lumpur. As a key member of our Regional Service Delivery team, you will be responsible for leading our Regional Service Delivery efforts and driving business growth.Job SummaryThis is a unique opportunity to join a leading organization in the industrial/manufacturing...

We are seeking a seasoned Fund Services Director to lead our Fund Services team at Linnovate Partners.Key Responsibilities:Drive exceptional service delivery, manage client relationships, and oversee the day-to-day operations of our fund services business.Develop and implement service delivery strategies to meet client needs and business objectives.Foster...

Job DescriptionWe are seeking a highly skilled Software Delivery Director to lead our project delivery team.The successful candidate will be responsible for managing large-scale software delivery projects in the Telecommunications industry, with a focus on customer satisfaction and contract compliance.Manage cross-functional teams to ensure efficient project...

About This RoleWe are seeking an experienced Service Business Leader to oversee the delivery of Field Services Work in Southeast Asia. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing high-performing teams.Key Responsibilities:Achieve Financial Objectives: Manage a...

IT Data Services Director Position:We are seeking an experienced IT Data Services Director to join our team at Gokardz. In this role, you will be responsible for overseeing our data services function, ensuring seamless delivery of projects, and developing strategies to improve data quality.Key Responsibilities:Lead a team of data analysts and...

About UsCrypto.com is a world-leading cryptocurrency platform, committed to creating a fairer and more equitable digital ecosystem. Our vision is to make cryptocurrency accessible to everyone, everywhere.Job DescriptionWe are looking for an experienced Operational Excellence Director to join our team. As an Operational Excellence Director, you will be...

The Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service of excellence by ensuring client expectations on key performance indicator reporting, meeting actions and availability...

About the JobSerton Global AS is looking for an IT Delivery Excellence Lead to join our team. As a key member of our organization, you will be responsible for ensuring the overall delivery of our mobile/internet banking platform or country implementation of a digital banking platform.Key ResponsibilitiesThe successful candidate will be the focal point of...

Key ResponsibilitiesThe Delivery Excellence Specialist will play a critical role in ensuring the delivery of high-quality projects that meet or exceed customer expectations. You will be responsible for identifying areas for improvement and implementing changes that enhance project management processes and procedures.You will also work closely with project...

Service Delivery ManagerFNZ Group Kuala Lumpur, MalaysiaPosted: 13 days ago Type: Permanent Salary: CompetitiveThe Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service of...

About the RoleWe are seeking a highly experienced Senior Project Delivery Director to lead our project delivery operations. As a key member of our team, you will be responsible for ensuring the successful delivery of projects across various therapeutic areas.Key Responsibilities:Lead cross-functional teams to deliver projects on time, within budget, and to...

We are seeking an experienced Sales Director to lead our IT services team. The successful candidate will have a proven track record of driving revenue growth and expanding customer relationships in the BFSI sector.The ideal candidate will possess exceptional leadership skills, a deep understanding of the IT industry, and a talent for developing strategic...

As a Financial Technology Services Director, you will play a crucial role in delivering exceptional service to our clients. Your primary responsibility will be to oversee the day-to-day management of key named clients, ensuring their expectations are met on key performance indicator reporting, meeting actions, and availability.You will work closely with the...