Head of Service Delivery Excellence

We are looking for a Service Delivery Head to lead our customer service operations. The successful candidate will be responsible for developing strategic plans to improve customer satisfaction and retention.About the RoleThe Service Delivery Head will work closely with cross-functional teams to identify opportunities to improve process efficiency, reduce...

Head of Customer Excellence plays a crucial role in a service company, acting as a bridge between customers and the organization. Their primary responsibility is to ensure customer satisfaction and loyalty by understanding customer needs, resolving issues, and advocating for their interests within the company.Key Roles and Responsibilities:Voice of the...

Finance Operations DirectorThe Senior Manager, Service Delivery Optimization, Finance is responsible for providing coordination and support to Vice President in strategic initiatives. The incumbent will assist in developing and executing business strategies and plans, conduct research and analysis to support decision-making processes, and prepare reports,...

Avensys Consulting is looking for a seasoned Global IT Delivery Head to lead our global IT delivery efforts. As a Global IT Delivery Head, you will be responsible for overseeing the planning, execution, and monitoring of IT projects worldwide, ensuring timely and within-budget delivery.ResponsibilitiesDevelop and implement global IT delivery strategies.Lead...

Job SummaryRosemallow Technologies Pvt Ltd is seeking an IT Service Delivery Manager to oversee the delivery of high-quality services to our clients. In this role, you will be responsible for managing external consulting teams, ensuring quality delivery of services, and supervising installation, maintenance, and operations of hardware, firmware, and...

Job OverviewWe are seeking a seasoned professional to lead our treasury delivery team as the Head of Treasury, Delivery. This is a key role in Maybank's Group Technology and Digital division, responsible for overseeing treasury application services and deliveries.The ideal candidate will possess strong technical expertise in treasury applications, with a...

Head of Treasury, Delivery & Ops Global Banking - Group Technology and DigitalMaybank Federal Territory of Kuala Lumpur, MalaysiaResponsibilities:Manage and oversee treasury application services and deliveries, not limited to project delivery, system maintenance and support.Liaison with Business and Project Stakeholders to lead and drive requirement study,...

Are you passionate about providing excellent business and digital services to the Asia Pacific region? Do you want to work with passionate teams and drive project success? If yes, then join BASF as Senior Manager, Service Delivery Optimization, Finance.As Senior Manager, Service Delivery Optimization, Finance, you will be responsible for leading and managing...

Head, Customer Excellence and Solutions page is loadedHead, Customer Excellence and SolutionsApply locations Kuala Lumpur (Takaful) time type Full time posted on Posted 30+ Days Ago job requisition id 24090324Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in...

About the RoleThis exciting opportunity exists within our organization's Operations team, where we're looking for an exceptional individual to lead the design, implementation, and optimization of IT service management processes. As an IT Service Delivery Excellence Lead, you will play a pivotal role in ensuring that our IT services are delivered smoothly,...

**Join Our Esteemed Organization as Senior Finance Manager**Grow Your Career at Commerz Global Service SolutionsThis pivotal role demands a strong analytical and critical thinking skillset. The ideal candidate will have extensive experience in various operational functions including pre-trade management, trade processing, loan admin, securities services,...

Pasona is looking for a Head of Operational Excellence in Financial Services to lead our operations in digital microfinance solutions. The successful candidate will be responsible for overseeing the entire loan lifecycle, from application to disbursement and repayment, and ensuring high operational efficiency and minimizing default rates.Key...

About Syneos HealthSyneos Health is a leading contract research organization (CRO) that provides comprehensive services to pharmaceutical and biotechnology companies. Our mission is to accelerate customer success by translating insights into outcomes.We are seeking a highly experienced Global Program Delivery Head to join our team. In this role, you will be...

Tin City Impact is a dynamic creative agency that prides itself on delivering exceptional work while fostering a culture of excellence. As a Head of Creative Excellence, you'll oversee the development of innovative campaigns, manage client relationships, and ensure team performance meets our high standards.We seek a seasoned leader with expertise in creative...

Service Delivery Manager Job DescriptionWe are recruiting for a Service Delivery Manager to join our Region team based in Kuala Lumpur, Malaysia. This role will be responsible for ensuring all service activities are performed efficiently and effectively.The successful candidate will have experience in operations management, strong leadership and...

Based in Kuala LumpurJob Description:We are seeking a seasoned Service Manager to join our team as the Service Delivery Manager. This role is pivotal in coordinating a nationwide service team of up to 30 engineers, covering mechanical, electrical, and software/IT engineering domains. The successful candidate will be groomed to assume the Head of the Service...

Job OverviewWe are seeking a highly skilled Service Delivery Manager to join our team based in Kuala Lumpur, Malaysia. The successful candidate will be responsible for delivering high-quality services to our clients and managing a team of operational staff.This role requires strong leadership and communication skills, as well as the ability to maintain close...

Manager, HR Operations and Service ExcellenceApply remote type On-site locations Mercu 2, Kuala Lumpur, Malaysia posted on Posted Yesterday time left to apply End Date: June 30, 2025 (30+ days left to apply) job requisition id R101425Position SummaryThis role supports the SSC HR Head and team in driving key improvement initiatives, ensuring compliance with...

**Unlock Your Potential: Join Our Dynamic Team as Senior Finance Manager**A Pioneering Role at Commerz Global Service SolutionsAs a Senior Finance Manager, you will be responsible for driving growth and achieving business objectives through innovative solutions. This role involves identifying and resolving business technical issues with the system support...

About the JobSerton Global AS is looking for an IT Delivery Excellence Lead to join our team. As a key member of our organization, you will be responsible for ensuring the overall delivery of our mobile/internet banking platform or country implementation of a digital banking platform.Key ResponsibilitiesThe successful candidate will be the focal point of...