Head, Customer Excellence and Solutions

Head of Customer Excellence plays a crucial role in a service company, acting as a bridge between customers and the organization. Their primary responsibility is to ensure customer satisfaction and loyalty by understanding customer needs, resolving issues, and advocating for their interests within the company.Key Roles and Responsibilities:Voice of the...

Customer Success at KNOLSKAPE Solutions Pvt. Ltd.At KNOLSKAPE Solutions Pvt. Ltd., we are committed to delivering exceptional customer experiences that exceed our clients' expectations. As a Head of Customer Engagement, you will play a critical role in achieving this goal by leading the development and implementation of strategies to drive customer...

About the Company:Sika is a leading manufacturer of construction chemicals and materials, serving customers across various industries. With a strong presence in Malaysia, the company offers a comprehensive range of products and solutions for construction and industrial applications. Sika's commitment to quality, reliability, and performance has earned it a...

Tin City Impact is a dynamic creative agency that prides itself on delivering exceptional work while fostering a culture of excellence. As a Head of Creative Excellence, you'll oversee the development of innovative campaigns, manage client relationships, and ensure team performance meets our high standards.We seek a seasoned leader with expertise in creative...

We are seeking a highly experienced professional to join our team as Head of Customer Experience and Operations. As a key member of our organization, you will be responsible for leading the Customer Retention & Excellence and Customer Solutions team, ensuring effective management of certificate servicing and project delivery.About UsPrudential Hong Kong...

We are looking for a Head of Service Delivery Excellence to lead our BPO business, overseeing management reporting, pricing, and monitoring of business performance. As a strategic thinker with strong analytical skills, you will drive business performance and profitability.Responsibilities include executing business processes efficiently, managing customer...

Tearh For Malaysia is seeking an exceptional leader to fill the position of Head of Organizational Excellence. As a key member of the Senior Leadership Team, you will drive the formulation and implementation of strategies that ensure the organization's long-term sustainability and success.Your responsibilities will include overseeing all areas of...

**Unlock Your Potential: Join Our Dynamic Team as Senior Finance Manager**A Pioneering Role at Commerz Global Service SolutionsAs a Senior Finance Manager, you will be responsible for driving growth and achieving business objectives through innovative solutions. This role involves identifying and resolving business technical issues with the system support...

Job OverviewAt INTERNATIONAL PEOPLE SOLUTIONS, we are looking for a Head of Innovation and Development who can spearhead our technology initiatives.Key Responsibilities:Be a guide and mentor to the team, a real people managerCreate a culture of data-driven decision-making throughout the companyExecute a plan for upgrading from legacy systemsDrive innovation...

Job Summary: Head of Strategic AlliancesAbout the PositionWe are a forward-thinking organization with a mission to drive innovation and growth. We are looking for a Head of Strategic Alliances to lead our corporate partnerships efforts in Malaysia.About Our MissionWe empower corporations to thrive in a rapidly changing world by connecting them to innovative...

We are seeking an experienced CUSTOMER SERVICE REPRESENTATIVE to join our team at Leanis Solutions Sdn Bhd. In this role, you will be responsible for providing exceptional customer service to merchants across multiple locations.Key Responsibilities:Merchants Support: Provide Level-1 support to merchants, addressing their concerns and resolving issues.Issue...

We are Morgan Philips Group, a leading financial institution dedicated to delivering exceptional services. Our team of professionals strives to maintain the highest standards of professionalism in our operations.Job RequirementsThe Head of Operational Compliance must possess strong leadership and communication skills, attention to detail, and the ability to...

**Join Our Esteemed Organization as Senior Finance Manager**Grow Your Career at Commerz Global Service SolutionsThis pivotal role demands a strong analytical and critical thinking skillset. The ideal candidate will have extensive experience in various operational functions including pre-trade management, trade processing, loan admin, securities services,...

Are you an experienced leader who thrives in fast-paced environments? Do you have a passion for delivering exceptional customer experiences? If so, we'd love to hear from you! At ZALORA, we're seeking a Head of Customer Experience Management to lead our Product Support function within the Technology team.We're looking for someone who:Has 3+ years of...

Novelte (M) Sdn. Bhd. is a renowned company that provides comprehensive robotic solution services. We are looking for a skilled Field Engineer to join our team and take on key responsibilities such as:ResponsibilitiesProviding technical support to customers and resolving technical issues.Collecting and analyzing customer feedback to improve services.Creating...

About UsWe're the world's leading provider of secure financial messaging services, headquartered in Belgium. We innovate diligently, test exhaustively, then implement fast, reflecting the complexity and diversity of the financial ecosystem.Job SummaryThe Head of Procurement and Business Services will lead an international team, shaping and implementing a...

MindPec Solutions is looking for a dedicated and results-driven customer service professional to join our team. As a customer service representative, you will be responsible for delivering exceptional customer experiences through effective communication and problem-solving skills.The successful candidate will possess excellent language skills in Mandarin and...

About the RoleThe Head of Business Strategy & Performance Management will be responsible for developing and implementing strategic plans to drive business growth and performance.Main ResponsibilitiesStrategic Planning: Developing business cases for distribution initiatives, analyzing market research, and monitoring market share.Performance Management:...

About the Role:We are currently seeking an experienced Cash Team Leader to join our corporate banking team. The successful candidate will be responsible for leading a team of relationship managers to provide cash management solutions to our corporate clients. This is an excellent opportunity for a seasoned professional to utilize their skills and expertise...

Tata Consultancy Services seeks a Head of Client Relations to lead the way in delivering exceptional customer experiences.This individual will be responsible for ensuring customer satisfaction and loyalty by understanding customer needs, resolving issues, and advocating for their interests within the company.Responsibilities:Voice of the Customer: The Head...