Head of Customer Experience and Operations

Welcome to our new URL – jobstreet.com.my is now my.jobstreet.com. SIGN IN now for the same great experience. Learn more . ORA is a house of consumer healthcare brands aiming to build a core shared technology and services layer. The core thesis here is that demographic-focused digital clinics can leverage a shared technology and services platform to...

Head of Customer EngagementAIA is committed to helping our customers and the community live Healthier, Longer, Better Lives. As a Head of Customer Engagement, you will play a vital role in advancing this mission.Your key responsibility will be to lead the Customer Marketing unit, developing marketing campaigns and strategies to cross and upsell all insurance...

Are you an experienced leader who thrives in fast-paced environments? Do you have a passion for delivering exceptional customer experiences? If so, we'd love to hear from you! At ZALORA, we're seeking a Head of Customer Experience Management to lead our Product Support function within the Technology team.We're looking for someone who:Has 3+ years of...

Head of Customer Excellence plays a crucial role in a service company, acting as a bridge between customers and the organization. Their primary responsibility is to ensure customer satisfaction and loyalty by understanding customer needs, resolving issues, and advocating for their interests within the company.Key Roles and Responsibilities:Voice of the...

Head of Bakery OperationsWe are looking for a highly motivated and experienced Head of Bakery Operations to lead our pastry kitchen team. The successful candidate will be responsible for managing the day-to-day operations of the bakery, ensuring consistency in product quality, and maintaining high levels of customer satisfaction.Key Responsibilities:- Plan...

We are looking for a Head of Operations to oversee and manage the operations of our Malaysia office. This role will be responsible for driving business growth, ensuring operational excellence, and building a high-performing team. As the Head of Operations, you will work closely with senior leadership to align local operations with the company's overall...

Job OverviewThe FRANKY Group of Companies seeks an experienced IT professional to serve as the Head of Information Technology. This leadership role requires a strategic thinker who can drive innovation, ensure optimal performance, and maintain the highest standards of security and reliability.Key AccountabilitiesDevelop and execute a comprehensive IT...

Head of Operations (Fintech Securities Trading, MNC)As the Head of Operations, you will be responsible for the operations of a motivated and proficient team, in terms of corporate action, settlements, the entire life cycle of a trade - in a discount trading brokerage environment.You will lead a talented team of professionals to develop and execute operations...

Luxury Retail OperationsWe are seeking an experienced Luxury Retail Operations Head to join our team in KLCC. As a key member of our retail operations team, you will be responsible for managing the day-to-day activities of the store, including sales, customer service, and team development. Your primary goal will be to deliver exceptional customer experiences...

**Head of Operation****Experienced (Team Lead)**Location Malaysia - Kuala Lumpur Department Operations SeaMoney is a part of Sea Group, a leading global consumer internet company. SeaMoney's mission is to better the lives of individuals and businesses in our region with financial services through technology. SeaMoney's offerings include mobile wallet...

Operational Support RoleBID Operations is seeking an Operational Support Expert to join our team in Kuala Lumpur, Malaysia. As an Operational Support Expert, you will be responsible for providing operational support to our clients.Key ResponsibilitiesProvide operational support to clients via live chat, email, and telephone.Collaborate with internal teams to...

We are seeking a talented Customer Service Representative to join BID Operations' dynamic team. As a key member of our customer-facing unit, you will be responsible for delivering exceptional service to our clients through various communication channels.Key Responsibilities:Providing timely and effective responses to client inquiries via live chat, email,...

About the OpportunityWe are seeking a highly experienced Global PPC Operations Manager to join our marketing team at BID Operations. As a key member of our operations team, you will be responsible for managing our global pay-per-click (PPC) operations, ensuring seamless execution and optimal campaign performance.ResponsibilitiesGlobal Campaign Management:...

Job SummaryWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations in Kuala Lumpur, Malaysia. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels.Main ResponsibilitiesDeliver outstanding customer service to clients...

Job Description:We are seeking a dedicated and enthusiastic Customer Service Representative to join our team at BID Operations Kuala Lumpur City. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels including live chat, email, and telephone.Key Responsibilities:Deliver...

BID Operations is a dynamic and forward-thinking company that offers an exciting opportunity for a dedicated Customer Service Representative to join our team. The ideal candidate will be responsible for delivering exceptional customer service to our clients across various communication channels, including live chat, email, and telephone.We are seeking a...

Location:Kuala Lumpur, MYCustomer Experience Analyst - ARO Customer CareLed by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is...

**Job Description:**We are seeking a seasoned Operations Leader to join our team. As the Head of Operations, you will be responsible for overseeing and optimizing end-to-end operational functions across multiple departments, including Customer Service, Debt Collections, Operations Excellence, Business Intelligence (Ops), Workforce Management, KYC/Name...

Job Responsibilities:Lead the IT department in planning, implementing, and managing technology solutions to support our diverse business units, including construction, property development, and more.Develop and execute a comprehensive IT strategy, aligning it with the company's overall objectives and goals.Oversee and drive the IT transformation initiatives...

Get AI-powered advice on this job and more exclusive features.Pinkcollar is an ethical recruitment agency dedicated to transforming the hiring of migrant domestic workers with integrity, fairness, and impact. We are committed to operational excellence, and we're looking for a Head of Operations who shares our vision and can drive efficiency, execution, and...