Customer Experience Specialist

As a Customer Experience Specialist at AM Sales & Marketing Sdn Bhd, you will play a vital role in delivering exceptional service to our clients. The ideal candidate will possess excellent communication skills, both verbal and written, as well as strong problem-solving abilities with a customer-focused mindset.ResponsibilitiesRespond to customer inquiries...

OverviewThe Customer Success Specialist plays a vital role in delivering exceptional customer experiences, responding to requests and managing concerns with professionalism and courtesy. ResponsibilitiesEducate clients on self-service options and automated banking channels.Conduct call backs for transaction confirmations and solicit supporting documents when...

About the RoleWe are seeking a Customer Service Specialist to provide premium services to our prestigious clients.The ideal candidate will have a mindset of continuous improvement and change, demonstrating curiosity, collaboration, and the ability to deal with ambiguity in a start-up environment.Act as the primary contact for international and domestic...

About BjakWe are a leading provider of financial services in ASEAN, headquartered in Malaysia. Our platform, Bjak.my, offers millions of users the best insurance policies with high coverage and value.Our team is passionate about creating innovative products that simplify complex regulations and environments. We seek a Customer Experience Executive to join...

Job DescriptionThe ideal candidate will have experience in order management/process requests/customer service and has a background in telco operations.Responsibilities include:Coordinating and processing New Mobile Applications, SIM Activation, Line Transfer, Port In, Activation of Value-Added Services (VASes), Re-contracting, etc. for Business segment...

About the Role:We are seeking an Inbound Sales Representative to join our team. As a key member, you will be responsible for handling customer inquiries, resolving issues, and driving sales growth.Key Responsibilities:Handle inbound calls and provide timely responses.Analyze client needs and offer tailored solutions.Collaborate with cross-functional teams to...

Job OverviewWe are looking for a highly motivated and experienced Service Excellence Specialist to join our team. In this role, you will be responsible for leading the implementation of best practices and tools for End User Support.You will work closely with Local Process Manager (Incident, Change, Request) BIS APAC, Global Operations team, and various...

Join Our TeamZUS Coffee is committed to delivering exceptional customer experiences. We are seeking a talented Marketing Operations Specialist to join our team and contribute to our mission.Main ResponsibilitiesDevelop and implement personalized marketing campaigns using CRM tools such as HubSpot, Microsoft Dynamics 365, and Salesforce.Collaborate with...

Job OverviewThis role is for a Customer Experience Quality Assurance Specialist to monitor, analyze data, improve customer service quality, and drive workflow efficiencies. The ideal candidate will be proficient in both Chinese Mandarin and English.Key ResponsibilitiesRegularly monitor performance and compliance to company standards and policies by...

Customer Experience LeaderWe are seeking a Customer Experience Director to join our team at Ikano Bank AB. As a Customer Experience Director, you will be responsible for leading a team of customer-facing professionals to deliver exceptional customer experiences.About the RoleThe successful candidate will have a proven track record of experience in customer...

About GXbankGXbank is Malaysia's first digital bank, powered by Grab. Our mission is to disrupt the banking industry with innovative solutions that empower Malaysians to achieve financial resilience. We're committed to providing a seamless experience for our customers, and we're looking for talented individuals like you to join our team.This role is part of...

About the RoleWe are seeking an Inbound Call Handling Professional who can provide exceptional customer service and sales support. This is a great opportunity for individuals who enjoy interacting with customers and driving sales growth.The ideal candidate will have excellent communication skills, a strong consultative approach, and the ability to...

Hiredly X is currently hiring a Customer Experience Manager to lead our efforts in providing world-class customer service and support.About the CompanyHiredly X is a leading provider of [industry/service], dedicated to delivering exceptional customer experiences through our team's expertise and commitment to excellence.About the RoleLead and manage the...

ZUS Coffee is seeking a highly skilled Senior Specialist, Customer Happiness to join our team. In this role, you will be responsible for handling complex customer inquiries and escalations with professionalism and efficiency.Key ResponsibilitiesCustomer Issue Resolution: Handle complex customer issues in a timely and effective manner.Team Guidance: Provide...

About the Team:We are looking for a Custome Experience Lead to join our team at Domino's Pizza Malaysia. The successful candidate will be responsible for developing and executing strategies to improve customer experience and drive sales.Key Responsibilities:Develop and execute strategies to improve customer experience.Conduct market research and analyze...

As a Customer Acquisition Specialist with Alphatel Global Sdn Bhd, you will play a critical role in driving business growth by acquiring new customers. This involves using your excellent communication skills to persuade potential customers to purchase our product.The ideal candidate will have a proven track record of success in sales, with 1+ year of...

As a Customer Acquisition Specialist, you will be responsible for identifying new business opportunities and converting them into sales. This is a great opportunity for someone who is passionate about sales and has excellent communication skills.About the Role:Sales StrategyDevelop and implement effective sales strategies to identify new business...

Job SummaryWe are seeking a highly motivated and experienced Customer Experience Leader to join our team. As a key member of our management team, you will be responsible for leading the development and implementation of strategies to drive customer satisfaction and loyalty.Responsibilities:Develop and implement customer-centric strategies to enhance customer...

Required Skills & QualificationsTo succeed as a Frontline Customer Support Specialist, you will need a minimum Diploma/Degree in any field, a minimum 1 year of working experience in Customer Service, and excellent English and Bahasa Malaysia language proficiency.You should also possess good communication and interpersonal skills, be effective in...

We believe in empowering our employees to take ownership of their roles and responsibilities.Sales LeadershipThe Store Manager is responsible for leading a high-performing sales team to achieve business objectives. This role requires a strong leader who can motivate and inspire the sales team, analyze sales data to identify trends and opportunities, and...