Customer Experience Director

Customer Experience LeaderWe are seeking a Customer Experience Director to join our team at Ikano Bank AB. As a Customer Experience Director, you will be responsible for leading a team of customer-facing professionals to deliver exceptional customer experiences.About the RoleThe successful candidate will have a proven track record of experience in customer...

About This RoleWe are seeking an experienced Customer Loyalty and Experience Director to join our Marketing team. As a key member of our Regional Loyalty team, you will oversee consumer loyalty across Grab's business verticals, markets, and broader ecosystem.Your primary goal will be to design and manage loyalty levers that enhance consumer lifetime value...

Maxis Malaysia is a leading converged solutions company seeking an Operations Director - Customer Experience to manage our Contact Centre operations.Responsibilities:Manage inbound teams of the Contact Centre to meet Service Level objectives, ensuring customers' enquiries and complaints are attended to promptly.Lead the development and implementation of...

TheBlackSheep seeks an experienced Client Experience Director to drive seamless event delivery and exceed client expectations. As a Client Experience Director, you will be responsible for bridging the gap between client servicing and event execution.ResponsibilitiesUnderstand client needs, manage expectations, and ensure seamless event delivery.Work closely...

We are seeking a Customer Service Director to lead our team in providing exceptional customer experiences.About the Role:Drive sales and KPIs through effective team leadershipDevelop and implement customer-centric strategiesCollaborate with cross-functional teams to achieve business objectivesMaintain high standards of customer satisfaction and loyaltyKey...

Job OverviewNando's Malaysia is seeking a highly motivated and experienced Learning Experience Director to join our team. This role is responsible for developing and implementing learning strategies that drive business results and improve employee performance.The ideal candidate will have a deep understanding of adult learning principles and be able to...

Hiredly X is currently hiring a Customer Experience Manager to lead our efforts in providing world-class customer service and support.About the CompanyHiredly X is a leading provider of [industry/service], dedicated to delivering exceptional customer experiences through our team's expertise and commitment to excellence.About the RoleLead and manage the...

About the Team:We are looking for a Custome Experience Lead to join our team at Domino's Pizza Malaysia. The successful candidate will be responsible for developing and executing strategies to improve customer experience and drive sales.Key Responsibilities:Develop and execute strategies to improve customer experience.Conduct market research and analyze...

Job SummaryWe are seeking a highly motivated and experienced Customer Experience Leader to join our team. As a key member of our management team, you will be responsible for leading the development and implementation of strategies to drive customer satisfaction and loyalty.Responsibilities:Develop and implement customer-centric strategies to enhance customer...

As a Customer Experience Specialist at AM Sales & Marketing Sdn Bhd, you will play a vital role in delivering exceptional service to our clients. The ideal candidate will possess excellent communication skills, both verbal and written, as well as strong problem-solving abilities with a customer-focused mindset.ResponsibilitiesRespond to customer inquiries...

Role OverviewThis role plays a critical part in ensuring customer satisfaction by providing top-notch service and managing customer orders efficiently.The ideal candidate will have a proven track record of delivering exceptional customer experiences, possess excellent communication and problem-solving skills, and be able to work effectively in a team...

Welcome to CollectCo, where we are committed to providing our customers with an exceptional shopping experience. As a Customer Experience Manager, you will play a vital role in ensuring that our customers receive the best possible service.ResponsibilitiesYou will lead a team of customer service representatives to provide top-notch customer...

Become a Sales Consultant at ZCOVA, a leading jewelry brand that offers a unique opportunity for career development and growth.No experience in the jewelry industry is required as extensive training and coaching are provided.The role offers unlimited earning potential, expert gemologist training, and fast career growth opportunities.Candidates with no...

Job SummaryAs a Customer Experience Manager at Sime Darby Property, you will lead the Voice of Customer (VoC) and Insights function while driving continuous service improvement. This role ensures that customer feedback is collected, analyzed, and translated into actionable service enhancements.Key Responsibilities:Voice of Customer (VoC) & Insights:...

Job OverviewAt Commerce Access Sdn. Bhd, we are seeking a highly skilled Customer Experience Manager to lead our contact centre operations and drive excellence in customer service. As a key member of our team, you will be responsible for managing team leaders, defining operational strategies, and ensuring that our workforce is aligned with business...

**Job Overview:**We are seeking a highly motivated and customer-focused individual to join our team as an Executive, Customer Experience. In this role, you will be responsible for delivering exceptional customer service and sales experience.**Key Responsibilities:**Courteous Call Handling: Attend outbound & inbound calls in a courteous manner, providing...

About BjakWe are a leading provider of financial services in ASEAN, headquartered in Malaysia. Our platform, Bjak.my, offers millions of users the best insurance policies with high coverage and value.Our team is passionate about creating innovative products that simplify complex regulations and environments. We seek a Customer Experience Executive to join...

About the RoleWe are seeking a talented and driven Supervisor/Assistant Supervisor to join our team at Sunway Malls. The successful candidate will be responsible for leading the service crew to deliver exceptional customer experiences and driving sales growth through effective team management and customer engagement.Main ResponsibilitiesTeam Management:Lead,...

Company OverviewCareer Horizons is a leading MNC Tech services Group based in Petaling Jaya, offering a great learning opportunity and career progression for its fast-growing team.The company has undergone business diversification and continues to expand its operations.The New RoleThis role reports directly to the COO and involves leading and engaging the...

Job DescriptionThe ideal candidate will have experience in order management/process requests/customer service and has a background in telco operations.Responsibilities include:Coordinating and processing New Mobile Applications, SIM Activation, Line Transfer, Port In, Activation of Value-Added Services (VASes), Re-contracting, etc. for Business segment...