Restaurant Operations Manager

1 day ago


Subang Jaya, Selangor, Malaysia A&W (Malaysia) Sdn Bhd Full time
Job Title: Restaurant Manager / Assistant Restaurant Manager

We are seeking a highly skilled and motivated Restaurant Manager or Assistant Restaurant Manager to join our team at A&W (Malaysia) Sdn Bhd.

We offer a competitive compensation package, including benefits such as EPF and SOCSO.

Key Responsibilities:
  • Supervise restaurant staff and manage day-to-day operations to ensure excellent customer service and high-quality food products.
  • Foster a positive work environment by promoting teamwork, open communication, and employee development.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Monitor and analyze sales data, customer feedback, and market trends to drive business growth and improvement initiatives.
Requirements:
  1. A minimum of 2 years of relevant experience in Quick Service Restaurants (QSRs) and supervisory roles is required. Fresh graduates may be considered for the Manager-in-Training (MIT) position.
  2. Excellent computer skills in Microsoft Office and ability to multitask in a fast-paced environment.
  3. Strong problem-solving skills, result-oriented, and able to lead by example.
  4. Good communication skills, positive attitude, and commitment to customer satisfaction.
  5. Mature leadership skills, responsible, trustworthy, and high integrity.
  6. Willingness to work on shift rotation, weekends, and public holidays.
  7. A minimum SPM qualification; fresh graduates are welcome to apply.
  8. A friendly and customer-focused mindset, making every guest feel valued and appreciated.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.


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