IT Service Delivery Manager

Key ResponsibilitiesThe ideal candidate will possess strong analytical skills and be able to develop and implement effective strategies for evaluating BPO performance. They will also be able to negotiate and manage contracts with BPO partners, ensuring clarity on terms, including SLAs, penalties, bonuses, and compliance requirements.Pricing and Procurement...

We are a dedicated IT service provider supporting a leading bank. As we continue to grow and deepen our collaboration with the bank's management, we are looking for an experienced Service Delivery Manager (SDM) to join our team.This role is critical in maintaining operational excellence, ensuring high-quality service delivery, and building strong...

Job DescriptionWe are seeking an experienced IT Service Delivery Manager to join our team at Commerz Global Service Solutions. This role is critical in maintaining operational excellence and ensuring high-quality service delivery.Key ResponsibilitiesAct as the primary point of contact for service delivery-related topics with our banking client.Monitor...

About UsOPUS IT Services is committed to delivering exceptional customer service and ensuring high service quality standards in our call centre. As a Customer Service Delivery Lead, you will play a crucial role in achieving this goal.Key Responsibilities:* Establish and maintain service quality standards.* Ensure team members have complete understanding of...

Job DescriptionThe Regional Service Delivery Lead plays a critical role in ensuring the successful delivery of DTX Services within their respective area. This includes overseeing the execution of projects, managing Site Specialists, and being responsible for contract fulfillment with partners and suppliers.This position requires strong leadership and...

We are seeking a skilled Service Delivery Manager to join our team at Businesslist. In this role, you will be responsible for managing and maintaining our service catalogue and service level agreements, developing and implementing service improvement plans, and coordinating with various teams to ensure seamless service delivery.A successful Service Delivery...

**Job Overview**Recooty is seeking a highly skilled Junior Service Delivery Manager to lead our service delivery operations. As a key member of our team, you will be responsible for ensuring seamless service delivery to our customers.

About the JobWe are looking for a skilled IT Service Delivery Manager to join our team in Kuala Lumpur, Malaysia. The successful candidate will be responsible for leading the delivery of IT services, including application management and technical support for Corporate Credit Processing systems.The ideal candidate will have extensive experience in IT service...

Job OverviewThe Access Group is looking for a talented IT Service Delivery Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the delivery of high-quality IT services to our customers.Key ResponsibilitiesManage and lead a team of engineers in delivering IT services.Develop and implement service delivery...

Sapura Energy Berhad is seeking an IT Service Delivery Manager to oversee the delivery of high-quality IT services to our customers and partners. As a key member of our IT leadership team, you will be responsible for developing and implementing IT service management strategies, frameworks, and practices that drive business value and improve customer...

As a Technical Services Manager at OPUS IT Services, you will play a crucial role in delivering high-quality technical services and support to our customers. Your primary responsibilities will include:Key ResponsibilitiesDeveloping product and service strategies, roadmaps, and determining market segmenting, targeting, and positioning for our Managed Services...

At Businesslist, we are seeking a highly skilled Service Delivery Manager to lead our Regional Service Delivery team. In this role, you will be responsible for ensuring the successful delivery of DTX Services within your designated area, supporting local or area-wide services.Key ResponsibilitiesEnsure timely and effective delivery of DTX Services in...

Aryan Solutions Pte Ltd is committed to delivering exceptional services and solutions to our clients.We are seeking an experienced IT Service Delivery Manager to oversee the delivery of high-quality products and services. This individual will be responsible for experience in collection of technical requirements and design technical solutions and service...

About UsWe're transforming our organisation to be faster, simpler and more connected, driving positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.To achieve this vision, we need innovative individuals who can help us develop digital solutions and...

The Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service of excellence by ensuring client expectations on key performance indicator reporting, meeting actions and availability...

The Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service of excellence by ensuring client expectations on key performance indicator reporting, meeting actions and availability...

Service Delivery ManagerFNZ Group Kuala Lumpur, MalaysiaPosted: 13 days ago Type: Permanent Salary: CompetitiveThe Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service of...

Based in Kuala LumpurJob Description:We are seeking a seasoned Service Manager to join our team as the Service Delivery Manager. This role is pivotal in coordinating a nationwide service team of up to 30 engineers, covering mechanical, electrical, and software/IT engineering domains. The successful candidate will be groomed to assume the Head of the Service...

Job DescriptionThis role is for a highly skilled professional with extensive experience in service delivery management and project leadership.The ideal candidate will have a proven track record of leading cross-functional teams to deliver high-quality services and projects, driving business growth and client satisfaction.Manage application support teams...

Are you a motivated and results-driven professional looking for a new challenge? Do you have a passion for delivering high-quality technical services and support? If so, we want to hear from you!About the RoleYou will work closely with our Product Managers, Technical Architects, and Engineering teams to develop and implement our managed services...