IT Service Management Specialist

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia OPUS IT Services Full time

Are you a motivated and results-driven professional looking for a new challenge? Do you have a passion for delivering high-quality technical services and support? If so, we want to hear from you

About the Role
  • You will work closely with our Product Managers, Technical Architects, and Engineering teams to develop and implement our managed services portfolio.
  • You will establish and maintain relationships with our internal stakeholders to ensure effective collaboration and delivery of our managed services.
  • You will engage with our Sales and Presales teams to understand customer and market demand and drive product and service development.
Requirements
  • Minimum a Bachelor's Degree (Electronics / Computer Science / ICT preferred).
  • At least 5 years of ICT Industry experience and has experience with Managed Services Provider.
  • Working and technical knowledge of Workplace Management, Infrastructure, Cloud Computing & Cybersecurity.
  • Good analytical and critical thinking skills.
  • Good oral and written communication skills.
  • Interpersonal and people management skills.


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