Order Management Coordinator

2 days ago


Petaling Jaya, Selangor, Malaysia Infosys Full time
Job Description

At Infosys, we are seeking a highly skilled Order Management Executive to join our team. The successful candidate will be responsible for processing company sales orders in a timely and accurate manner.

Key Responsibilities:

  • Process sales orders upon receiving purchase orders from the sales team.
  • Monitor order status and provide updates to the company.
  • Support requests on behalf of the sales force, including amendments, pricing sheets, or quotes.
  • Update internal reports promptly.
  • Collaborate with other departments to resolve issues and follow up on related tasks.
  • Process negative scenarios, such as credit, returns, and cancellations.
  • Support the development of training curricula and work instructions.

Requirements:

  • Diploma or degree in Finance, Business Administration, or a related field.
  • Minimum 2-3 years of relevant working experience.
  • Proficiency in SAP – SD Module, SFDC – Case Management, and MS Office (Outlook, Excel, Word).
  • Hands-on experience in working on the Order-to-Cash process, including agreements/contracts and quote management.
  • Good understanding of the Order Management process, from Quote to Order.
  • Ability to demonstrate attention to detail, organization, and accuracy.
  • Able to multitask and prioritize workload.
  • Strong interpersonal, written, and oral communication skills.
  • Good mathematical, analytical, and problem-solving skills.


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