Digital Conversion Strategist

1 week ago


Kuala Lumpur, Kuala Lumpur, Malaysia CoreBridge Solutions Part time
CoreBridge Solutions

We are a leading business services provider, renowned for delivering innovative digital solutions that redefine the industry landscape.

Our team is seeking a skilled Conversion Rate Optimization (CRO) Specialist to join our dynamic and forward-thinking group. The ideal candidate will collaborate closely with our UX/UI and SEO teams to analyze, strategize, and implement data-driven solutions that maximize conversion rates and improve user engagement across all digital platforms.

Key Responsibilities:

  • Optimization Strategy Development:
    • Design and implement CRO strategies to enhance key performance indicators (KPIs) such as click-through rates (CTR), bounce rates, and overall conversion rates.
    • Conduct thorough analysis of user behavior, traffic trends, and conversion data to identify opportunities for improvement.
  • Collaboration with UX/UI and SEO Teams:
    • Partner with the UX/UI team to create user-friendly and visually appealing designs that enhance usability and customer engagement.
    • Work closely with the SEO team to ensure CRO initiatives align with traffic generation strategies and organic performance goals.
  • Testing and Experimentation:
    • Develop, execute, and analyze A/B and multivariate tests to evaluate the effectiveness of various design, content, and layout changes.
    • Use statistical analysis to validate test results and implement winning variations.
  • User Research and Analysis:
    • Leverage tools like Google Analytics, Hotjar, and similar platforms to gather insights into user behavior and website performance.
    • Conduct user surveys, interviews, and usability testing to gain a deeper understanding of customer needs and pain points.
  • Performance Reporting and Insights:
    • Prepare detailed reports on CRO campaign performance, highlighting successes, areas for improvement, and actionable recommendations.
    • Provide regular updates to stakeholders, ensuring alignment with business objectives.
  • Content and Design Optimization:
    • Collaborate with content creators and designers to ensure website and landing pages are optimized for conversion while maintaining brand consistency.
    • Monitor and refine calls-to-action (CTAs), forms, and other elements critical to conversion.
  • Continuous Learning and Innovation:
    • Stay updated on the latest CRO trends, tools, and best practices.
    • Implement innovative strategies to maintain a competitive edge in the market.

Qualifications:

  1. Bachelor's degree in Marketing, Business, Data Analytics, or a related field.
  2. 3+ years of hands-on experience in CRO, digital marketing, or related roles.
  3. Technical Skills:
    • Proficiency in CRO tools such as Optimizely, VWO, Google Optimize, or similar platforms.
    • Strong knowledge of web analytics tools like Google Analytics, Adobe Analytics, or equivalent.
    • Familiarity with UX/UI principles and SEO strategies.
  4. Soft Skills:
    • Excellent analytical and problem-solving abilities.
    • Strong communication and collaboration skills to work effectively with cross-functional teams.
    • Ability to manage multiple projects and meet deadlines in a fast-paced environment.


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