Order Fulfillment Manager

7 days ago


Petaling Jaya, Selangor, Malaysia JACOBS DOUWE EGBERTS Full time
Job Requirements

This role requires a customer-focused individual who can provide exceptional service to all customers. The ideal candidate will have excellent communication skills, be able to work independently, and possess a strong attention to detail.

Key Responsibilities
  • Process customer orders according to target.
  • Handle calls and enquiries daily to successfully manage customer orders and execute operational plans.
Qualifications
  • Bachelor's Degree or equivalent
  • 3-5 years' customer service experience
  • Excellent working knowledge of ERP planning modules or other material planning, MRP software preferred
  • Microsoft excel, words and power point knowledge is a must
  • Familiar with international shipping and domestic freight distribution preferred
  • A team player with ability to handle difficult customers
  • Languages: Local – Fluent, English – Intermediate


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