Luxury Lounge Operations Manager
4 days ago
We are looking for a dynamic individual to oversee daily Club Lounge operations at Traders Hotel by Shangri-La. As the Front Office Club Lounge Manager, you will be responsible for ensuring exceptional guest experiences, a luxurious environment, and top-tier service.
Key responsibilities include managing inventory, stock rotation, and ordering of supplies while maintaining cost control within the lounge budget. You will also supervise Guest Service Agents to ensure seamless check-ins, VIP requests, and address guest complaints or feedback promptly.
To succeed in this role, you must build strong relationships with VIP and frequent guests, catering to their preferences and anticipating their needs. Implementing training programs to uphold hotel standards and scheduling staff to ensure operational efficiency and coverage are also key responsibilities.
A degree in Tourism/Hospitality/Hotel Management is required, along with proficiency in both oral and written English and Malay. Familiarity with hotel property management systems (PMS) OPERA is an added advantage. At least 2-3 years of experience in a similar guest services or front office management position is necessary.
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Flagship Lounge Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeThe successful candidate will lead our Flagship Premier Private Client Centre's operations, focusing on delivering exceptional customer experiences.Key AccountabilitiesDevelop and implement centre-wide initiatives to enhance client satisfaction and loyalty.Manage inventory, operational planning, and scheduling to optimize efficiency and service...
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Club Lounge Manager
1 week ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Hotels and Resorts Full timeTraders cater to savvy, passionate travelers who appreciate smart functionality and getting things done. Guests enjoy a blend of thoughtful simplicity with the warmth of Asian hospitality. No matter the purpose of the trip – work, rest, or play, each Traders offers a thoughtfully designed environment enabling guests to be focused on what really...
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Luxury Fashion Trainer
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia Luxury Careers Pte Ltd Full timeRole OverviewLuxury Careers Pte Ltd is seeking a Luxury Fashion Trainer to join our team. As a key member of our talent acquisition team, you will be responsible for developing and implementing training programs to enhance retail team performance.The ideal candidate will have at least 5 years of experience in training and development, preferably in the...
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Financial Operations Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Yap Ah Shak House Full timeJob OverviewYap Ah Shak House is a luxury heritage building located in Kuala Lumpur, designed for comfort, productivity, and exclusivity. The property features lounges, meeting rooms, private offices, an events salon with rooftop bar, and a destination venue for Italian cuisine.The Finance Manager will oversee the financial operations of YASH, ensuring...
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Hotel Front Office Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shangri-La Group Full timeJob DescriptionThe Front Office Club Lounge Manager will be responsible for overseeing daily Club Lounge operations at Traders Hotel by Shangri-La. Key responsibilities include:Managing inventory, stock rotation, and ordering of supplies while maintaining cost control within the lounge budget.Supervising Guest Service Agents to ensure seamless check-ins, VIP...
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Luxury Retail Operations Head
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia PradaGroup Full timeLuxury Retail OperationsWe are seeking an experienced Luxury Retail Operations Head to join our team in KLCC. As a key member of our retail operations team, you will be responsible for managing the day-to-day activities of the store, including sales, customer service, and team development. Your primary goal will be to deliver exceptional customer experiences...
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Luxury Retail Manager
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Richemont Full timeCompany OverviewDelvaux, a truly Belgian brand, has remained at the forefront of luxury leather goods for nearly two centuries. Our savoir-faire and uncompromising craftsmanship have enabled us to establish ourselves as a leading player in the industry.Job DescriptionWe are seeking an experienced Luxury Retail Manager to join our team. As a key member of our...
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Hotel Operations Manager
1 day ago
Kuala Lumpur, Kuala Lumpur, Malaysia TIME's group Full timeJob OverviewWe are seeking a seasoned professional to join our team as a Club Floor Manager. In this role, you will be responsible for overseeing the daily operations of the club floor and lounge.
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Luxury Fragrance Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia LUXASIA Full timeCompany OverviewLUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific, empowering brand growth for over 100 luxury beauty brands. Our integrated capabilities include luxury retail, online commerce, consumer marketing, and supply chain management.We have partnered with the world's finest brands, such as Aveda, Bvlgari, Calvin Klein,...
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Client Experience Lead
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia OCBC Bank Full timeThis leadership role focuses on overseeing the day-to-day operations of our Flagship Premier Private Client Centre, emphasizing exceptional customer service and staff performance.Main ResponsibilitiesManage centre-wide initiatives to enhance client satisfaction and loyalty, working closely with team members.Directly supervise staff, providing coaching and...
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Luxury Sales Professional
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BVLGARI Full timeBulgari, a luxury brand steeped in Italian excellence, seeks a Luxury Sales Professional to embody its values of tradition and modernity. As a Client Advisor, you will serve as a Brand Ambassador, delivering exceptional customer experiences and driving sales opportunities.The ideal candidate will possess great communication and interpersonal skills, with a...
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Luxury Goods Specialist
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Carousell Group Full timeAbout Carousell GroupCarousell Group is the leading recommerce group in Greater Southeast Asia. Its mission is to inspire people to start selling and make secondhand the first choice. The company was founded in 2012 in Singapore and has a strong presence in eight markets.LuxLexicon is a luxury handbag reseller and authenticated luxury consignment platform in...
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Global PPC Operations Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BID Operations Full timeAbout the OpportunityWe are seeking a highly experienced Global PPC Operations Manager to join our marketing team at BID Operations. As a key member of our operations team, you will be responsible for managing our global pay-per-click (PPC) operations, ensuring seamless execution and optimal campaign performance.ResponsibilitiesGlobal Campaign Management:...
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Luxury Goods Team Lead
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia The SWATCH Group Full timeJob Title: Luxury Goods Team LeadAbout the Role:We are seeking a highly experienced and charismatic Luxury Goods Team Lead to join our team at The SWATCH Group. As a key member of our boutique operations team, you will be responsible for driving sales growth and delivering exceptional customer experiences.Key Responsibilities:Team Leadership: Develop and...
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Luxury Brand Ambassador
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Carousell Group Full timeAbout UsLuxLexicon is a subsidiary of Carousell Group, a leading recommerce group in Greater Southeast Asia. Our mission is to inspire people to start selling and make secondhand the first choice. At LuxLexicon, we are passionate about luxury goods, exceptional customer experiences, and the art of storytelling.Job Description:We are seeking a Client Advisor...
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Luxury Customer Experience Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Swarovski Full timeBenefitsWe offer a comprehensive benefits package that includes:A competitive salary and bonus structure.A comprehensive health insurance plan.A generous retirement savings plan.A range of employee discounts and perks.We are committed to supporting our employees' personal and professional growth, offering training and development opportunities to help you...
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Luxury Retail Professional
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Link Compliance Full timeLuxury Jewelry Brand Seeks Sales Associate for TRX Store.About the Role:We are seeking an experienced sales associate to join our team at the TRX store. As a sales associate, you will play a critical role in driving sales growth and providing exceptional customer service.Responsibilities:Drive sales by identifying and pursuing new business...
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Luxury Goods Procurement Manager
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia LVMH Group Full timeJob DescriptionWe are seeking a skilled Luxury Goods Procurement Manager to join our team in Malaysia. This role will be responsible for sourcing and procuring goods and services within the Southeast Asia region.Main Responsibilities:Purchasing Strategy: Define and implement purchasing strategies and rosters, benchmark market trends, and attend industry...
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Luxury Sales Professional
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Link Compliance Full timeA leading luxury Jewelry brand seeks a highly motivated Sales Associate to join their TRX Malaysia Store team. With a competitive package, this role offers a unique opportunity for professionals to excel in the industry.Job Responsibilities:Identify and capitalize on sales opportunitiesFoster a positive working relationship with colleagues to drive business...
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Luxury Retail Experience Creator
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Luxasia Group Full timeLuxasia Group is the leading luxury beauty omnichannel brand-builder in Asia Pacific. With over 35 years of experience, we have successfully enabled market entry and brand growth for more than 100 luxury beauty brands.We are looking for a skilled Visual Merchandising Manager to join our team. As a key member of our retail operations team, you will be...