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Technical Support Specialist

2 weeks ago


Batu Gajah, Perak, Malaysia Wei Dat Steel Wire Full time

As a Technical Support Specialist at Wei Dat Steel Wire, you will play a critical role in providing technical assistance to our employees and resolving any IT-related issues that arise.

Responsibilities will include troubleshooting and resolving IT-related issues, including network connectivity, software, printers, routers, and networking devices.

You will also work closely with various internal stakeholders to handle IT-related inquiries and resolve any issues or errors in a timely manner.

The ideal candidate will have a minimum degree in IT, computer science, information systems, or equivalent, and at least 3 years of working experience in a related field in the manufacturing industry.

Troubleshooting skills and knowledge of IT technology and systems are also required, as well as experience with Linux server administration and cloud systems.

In addition, you will have knowledge of active directory user management, file security, and email management.

A strong understanding of cybersecurity principles, best practices, and technologies to protect systems and data from threats is also essential.