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Data Analysis Specialist

1 week ago

Petaling Jaya, Selangor, Malaysia Agensi Pekerjaan JobScoper Sdn. Bhd. Full time
Key Accountabilities
  • Design and execute data-driven searches to analyze recorded contact center conversations.
  • Provide expert guidance on performance monitoring and evaluation.
  • Identify training needs and develop customized solutions.
  • Deliver high-quality reports and visualizations to support business decisions.
  • Drive continuous improvement initiatives to enhance operational efficiency.