Operational Analyst

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Xsolla Full time
Job Description

We are seeking an Operational Analyst to join our Infrastructure team, dedicated to ensuring continuity and efficiency in business operations.

Responsibilities
  • Analyze incident data to identify trends, patterns, and potential areas for improvement.
  • Implement effective incident management procedures to enhance operational efficiency.
  • Create and maintain accurate documentation related to incident management processes.

The ideal candidate will possess strong analytical and problem-solving skills, excellent communication and interpersonal skills for effective collaboration, as well as a solid understanding of incident reporting processes and compliance standards.

Additionally, the ability to work in a fast-paced environment and manage multiple priorities is essential.



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