Service Delivery Director

Key ResponsibilitiesThe ideal candidate will possess strong analytical skills and be able to develop and implement effective strategies for evaluating BPO performance. They will also be able to negotiate and manage contracts with BPO partners, ensuring clarity on terms, including SLAs, penalties, bonuses, and compliance requirements.Pricing and Procurement...

Job DescriptionWe are seeking an experienced IT Service Delivery Manager to join our team at Commerz Global Service Solutions. This role is critical in maintaining operational excellence and ensuring high-quality service delivery.Key ResponsibilitiesAct as the primary point of contact for service delivery-related topics with our banking client.Monitor...

**About the Role**We are seeking a skilled Service Delivery Director to join our team at FNZ Group. This is a fantastic opportunity to work with a global leader in wealth management and make a real impact on our clients' success.The successful candidate will have primary responsibility for providing senior client management support, incorporating service...

Job SummaryBASF SE is seeking a seasoned HR professional to fill the position of Global HR Director for Service Delivery. This role will play a key part in shaping the future of HR service delivery at BASF SE, ensuring that our services meet the evolving needs of our employees and the business.The ideal candidate will have extensive experience in HR service...

Welcome to this challenging and rewarding opportunity at Nutanix! As a Professional Services Delivery Director, you will be responsible for overseeing the delivery of professional services to customers in the APJ Theatre. Your primary focus will be on managing a team of Technical Account Managers, Consultants, and/or Residents across major parts of...

Commerz Global Service SolutionsJob Title: Financial Services DirectorAbout the Role:We are seeking an experienced Financial Services Director to lead our Loan Administration and Payments team. As a seasoned professional, you will be responsible for driving the team's performance, ensuring compliance with regulatory requirements, and identifying areas for...

We are a dedicated IT service provider supporting a leading bank. As we continue to grow and deepen our collaboration with the bank's management, we are looking for an experienced Service Delivery Manager (SDM) to join our team.This role is critical in maintaining operational excellence, ensuring high-quality service delivery, and building strong...

Information Technology DirectorThe Information Technology Director is responsible for leading the IT team in delivering high-quality IT services and solutions that meet the business needs of AEON Credit Service (M) Berhad.The successful candidate will have a proven track record of managing IT projects, implementing IT strategies, and ensuring the reliability...

About the RoleWe are seeking a seasoned HR Service Delivery Director to lead key initiatives within our HR Services function. This newly created role will play a crucial part in ensuring the seamless execution of high-impact projects while spearheading process enhancements that drive efficiency and innovation.Key Responsibilities:Lead strategic HR...

Customer Service Director Position DescriptionWe are seeking an exceptional Customer Service Director to lead our vendor management team in delivering world-class customer service to our customers. As a key member of our leadership team, you will be responsible for setting the direction for our vendor management strategy and ensuring that our BPO partners...

About This RoleWe are seeking an experienced Service Business Leader to oversee the delivery of Field Services Work in Southeast Asia. As a key member of our leadership team, you will be responsible for driving business growth, improving customer satisfaction, and developing high-performing teams.Key Responsibilities:Achieve Financial Objectives: Manage a...

AIA Digital+ is a pioneering technology innovation hub shaping the future of healthcare and insurance. We're seeking a seasoned Cloud Services Director to lead our cloud operations team and drive excellence in cloud service delivery.About the JobIn this role, you will be responsible for managing and administering the Microsoft Azure cloud environment,...

Group Company: 2X MarketingDesignation: Client Delivery DirectorOffice Location: Menara LGB, TTDIWhat will you do?Responsible and accountable for the stability of client accounts by nurturing the relationship with client stakeholders through effective communication and delivery of superior marketing services and results.Lead the client governance meetings...

International SOS (M) Sdn Bhd seeks a skilled Software Delivery Director to lead and mentor our software development teams. As a key member of our technical leadership team, you will be responsible for driving the successful delivery of high-quality software solutions.The ideal candidate will have a strong technical background combined with Agile leadership...

About the Role:Spertron Global AS is seeking a highly experienced Compliance Technology Delivery Director to lead our IT delivery team. As a key member of our technology leadership team, you will be responsible for managing end-to-end software development and support for Compliance Technology domain related applications.Key Responsibilities:Develop and...

Role OverviewWe are seeking an experienced Technology Service Director to join our IT department at Allianz Popular SL in the Philippines. As a key member of our team, you will be responsible for leading technology service delivery and ensuring efficient execution of transformation programs.Key AccountabilitiesDevelop and monitor services, ensuring timely,...

About MUFG Investor ServicesWe are a leading provider of investor services, partnering with over 480 global investment firms to deliver exceptional administration, asset services, banking, and fund financing. Our commitment to excellence is reflected in our core values of trust, challenge, empowerment, passion for clients, and openness and honesty.As a...

The Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service of excellence by ensuring client expectations on key performance indicator reporting, meeting actions and availability...

The Service Delivery Manager has primary responsibility for providing senior client management support, incorporating service delivery oversight with key named client(s) on a day to day basis. The Service Delivery Manager promotes a service of excellence by ensuring client expectations on key performance indicator reporting, meeting actions and availability...

Job DescriptionThe role of the Sales and Service Director is to drive commercial growth and customer satisfaction within our retail stores. This involves leading a team of sales managers to maximize sales opportunities, minimize loss, and ensure exceptional customer service.Key ResponsibilitiesLiaise with the Merchandising Team to ensure effective...