Trade Operations Manager
7 days ago
Job Description
The Order Management Executive will be responsible for coordinating, evaluating, and managing after-trade orders, ensuring timely delivery and resolution of escalations. This role requires a high level of organization, attention to detail, and effective communication skills.
About the Job:
This is a full-time position, working 40 hours per week. The successful candidate will be based in [location].
Responsibilities:
- Key Responsibilities:
- Coordinate daily run activities, including sales order creation, from identifying customer needs to shipment and delivery.
- Resolve customer queries and escalate issues to relevant teams.
- Develop and support new processes or procedures to enhance productivity and database maintenance.
- Monitor customer credit and chase for payment or LC.
- Schedule line reporting and manage contract schedules to support oil positioning.
- Communicate effectively with internal and external stakeholders, including customers and vendors.
Requirements:
- Possess excellent communication, organizational, and problem-solving skills.
- Hold a degree in a relevant field, such as business, logistics, or supply chain management.
- Demonstrate experience in trade operations, preferably in the agribusiness sector.
- Showcase strong analytical and technical skills, with proficiency in MS Office and database software.
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