Veterinary Operations Manager

5 days ago


Johor Bahru, Johor, Malaysia VET PARTNERS (M) SDN. BHD. Full time
Job Summary

We are seeking a highly experienced and skilled Veterinary Operations Executive to join our team at VET PARTNERS (M) SDN. BHD.

The ideal candidate will have a strong background in operations management, preferably in a veterinary or healthcare setting. You will be responsible for overseeing the day-to-day activities of our clinics, ensuring smooth operations, and driving business growth.

Key Responsibilities:

  • Operational Excellence: Coordinate scheduling and workflow across assigned clinics to ensure seamless operations, particularly during peak periods.
  • Team Development & Performance Management: Assist in training and developing paraprofessionals to improve productivity and performance, provide guidance, counselling, and support to staff, and facilitate the dissemination of Key Performance Indicators (KPIs).
  • Inventory & Stock Management: Monitor inventory levels to prevent overstocking or stock shortages, ensure accurate replenishment, and conduct regular cycle counts and expiry date checks to maintain stock accuracy.
  • Credit & Financial Management: Aid in monitoring client credit to minimize outstanding debts and managing special accounts, ensuring detailed records are kept for timely follow-up on payments.

Required Skills and Qualifications:

  • Diploma or higher in business or operations management, or related field.
  • Prior experience in operations management, preferably in a veterinary or healthcare setting.
  • Strong organizational and problem-solving skills with the ability to handle multiple tasks and prioritize effectively.
  • Excellent communication and interpersonal skills for team collaboration and client interaction.


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