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Data-Driven Business Partner

2 weeks ago

Kuala Lumpur, Kuala Lumpur, Malaysia Genesys Full time

Sales operations is critical to driving revenue growth, improving efficiency, and enhancing customer experiences. At Genesys, our AI-powered Experience Orchestration platform, Genesys Cloud, empowers organizations to accelerate growth by delivering empathetic, personalized experiences at scale.

As a Principal Sales Operations Specialist, you will be a member of the Revenue Operations team, working closely with sales leaders in the Asia sub-region of APAC. Your primary responsibility will be to drive revenue growth, improve processes, and enhance regional performance.

You will be responsible for managing regional reporting requirements, including analyzing key metrics, participating in weekly sales forecast calls, and providing insights into the effectiveness of specific programs and opportunities.

Requirements:

  • Bachelor's degree in Business, Statistics, Computer Science, or a related field is desirable.
  • Proven experience with the development and implementation of systems/tools utilized for Salesforce, variable compensation, revenue reporting, and sales forecasting.
  • Understanding of sales processes and pipeline management.
  • Advanced proficiency in Excel leveraging Tableau, advanced formulas, pivot tables, and modelling experience.
  • Proficient PowerPoint skills with experience preparing board level presentation materials.
  • Experience building and modifying reports on Salesforce CRM Lightning.
  • Strong attention to detail.
  • Strong team player with ability to work cross-culturally within and across business units.