Financial Services Executive
4 days ago
AEON Credit Service (M) Bhd is a leading provider of consumer financial services in Malaysia. Our mission is to contribute to the prosperity of the communities we serve by providing innovative financial solutions that enhance the quality of life for our customers.
About UsWe have been serving the Malaysian market for over 20 years, offering a wide range of consumer credit products and services. We are committed to delivering exceptional customer experiences and building long-term relationships with our customers.
Job ResponsibilitiesThe successful candidate will be responsible for:
- Analyzing credit card portfolios to identify areas for improvement and developing strategies to increase card activation, active ratio, and credit limit utilization.
- Designing and implementing initiatives, including marketing campaigns and system enhancements, to maximize portfolio growth, profitability, and customer satisfaction.
- Reviewing current processes and proposing improvements to enhance the overall customer experience.
- Leading a team of professionals responsible for managing the credit card portfolio, preparing performance reports, and ensuring consistency with company direction and targets.
- Analyzing campaign results and monitoring performance to measure the effectiveness of portfolio initiatives.
- Collaborating with relevant stakeholders to ensure compliance with government regulations and company policies.
- Managing expenses effectively and optimizing resources to achieve business goals.
To succeed in this role, you will need:
- A bachelor's degree in finance, business administration, or a related field.
- Minimum 5 years of experience in credit card portfolio management or a similar role in the banking/financial services industry.
- Strong analytical and problem-solving skills, with the ability to derive insights from data.
- A proven track record of successfully managing credit card portfolios and driving growth.
- Excellent communication and stakeholder management skills.
- Proficiency in using data analysis and reporting tools.
- Knowledge of credit card regulations and compliance requirements.
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