Business Excellence Coordinator

4 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia Synagie Group Asia & Europe Full time

Synagie Group Asia & Europe is the leading digital solutions provider in Southeast Asia, focusing on data-driven innovation.

The Role

As a Business Excellence Specialist, you will play a pivotal role in driving operational efficiency and process optimization across the business. Your key focus areas include billing report preparation, actualized revenue data management, and implementing improved workflows.

Billing and Revenue Management

  1. Collect, validate, and consolidate sales and operational data for billing processes.
  2. Create and prepare billing reports to ensure accurate invoice processing.
  3. Accurately input and manage actualized revenue data for all business units, ensuring alignment with financial records.
  4. Reconcile discrepancies between billing data, client files, and financial records to ensure precision and compliance.
  5. Update client databases and track business performance.
  6. Provide support for internal and external stakeholders for business needs.

Process Optimization and Automation

  1. Collaborate with the Business Excellence Director to identify and implement process improvements, reducing manual effort and enhancing accuracy.
  2. Assist in developing automated tools to streamline billing and reporting processes.
  3. Work with IT and process excellence teams to troubleshoot systems and introduce enhancements.
  4. Document and maintain updated SOPs for standardized billing and revenue processes.

Team Collaboration and Growth

  1. Mentor and guide junior team members to develop their skills in reporting and process improvement.
  2. Share knowledge and best practices within the team to ensure consistent high performance.
  3. Address and complete tasks assigned by direct supervisors/head of departments.

Ideal Profile

  1. The ideal candidate possesses strong stakeholder management skills and can effectively balance multiple priorities.
  2. The candidate should demonstrate initiative, attention to detail, and a commitment to compliance and efficiency.
  3. The candidate must have experience in finance and accounting work, strong spreadsheet navigation skills, and proficiency in AWS and ERP systems management.
  4. Hold a bachelor's degree in any finance-related field, preferably with CPAs certification.

What We Offer

  1. A role that offers a breadth of learning opportunities.
  2. Opportunity to join a company with a solid track record of performance.
  3. Flexible working options.


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