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Telemarketing and Sales Executive

3 weeks ago

Sungai Petani, Kedah, Malaysia SummitNext Full time

What We Offer:

As a Telemarketing Executive at SummitNext, you will have the opportunity to work in a dynamic and supportive environment. You will receive comprehensive training and career development opportunities to enhance your skills and knowledge.

Job Responsibilities:

  1. Conduct outbound calls to potential customers to promote our insurance products and services.
  2. Develop and maintain strong relationships with customers to understand their insurance needs.
  3. Achieve sales targets and contribute to the overall growth of the company.
  4. Keep accurate records of all sales and customer interactions.
  5. Follow up with potential customers to close sales and ensure customer satisfaction.
  6. Collaborate with the sales team to develop effective sales strategies and improve customer experience.
  7. Stay updated on industry trends and competition to identify potential sales opportunities.
  8. Provide excellent customer service by addressing customer inquiries and concerns in a timely and professional manner.

Requirements:

  1. Minimum of 1-2 years of experience in telemarketing or sales, preferably in the insurance industry.
  2. Excellent communication and interpersonal skills.
  3. Strong sales mindset with the ability to persuade and close deals.
  4. Customer-oriented with a passion for providing excellent service.
  5. Ability to work in a fast-paced and target-driven environment.
  6. Proficient in Microsoft Office and CRM software.
  7. Fluency in English and Bahasa Malaysia, both written and spoken.
  8. Diploma or Bachelor's degree in Business, Marketing, or a related field is preferred.