IT Service Delivery Manager
4 days ago
Job Description
We are seeking an IT Service Delivery Manager to join our team. As an IT Service Delivery Manager, you will be responsible for ensuring the successful delivery of IT services to our customers.
Key Responsibilities
- Service Delivery
• Ensure timely delivery of IT services, working closely with stakeholders to identify and mitigate risks. - Relationship Management
• Build and maintain relationships with stakeholders, communicating effectively to ensure successful project outcomes. - Process Improvement
• Identify opportunities for process improvements, implementing changes to ensure efficient and effective service delivery.
Required Skills and Qualifications
- Technical Expertise
• Strong understanding of IT service management, including ITIL principles. - Leadership and Collaboration
• Proven leadership skills, with experience in managing teams and collaborating with stakeholders. - Communication and Interpersonal
• Excellent communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical stakeholders.
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