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Operational Team Lead

2 weeks ago

Subang Jaya, Selangor, Malaysia SF Global Express (M) Sdn Bhd Full time
Job Description:

This role is responsible for overseeing and managing all retail operations within an assigned area, ensuring alignment with company objectives.

  • Execute instructions and directives provided by the operations team in a timely and effective manner.
  • Evaluate daily operational activities and provide necessary guidance to retail teams.
  • Identify and escalate operational issues requiring higher-level intervention.
  • Implement strategies to enhance customer service and operational excellence.
Qualifications & Requirements:

The ideal candidate should possess:

  • A Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or a related field.
  • Minimum of 3-5 years of experience in logistics, retail operations, or a managerial role.
  • Strong leadership and problem-solving skills.
  • Excellent communication and organizational abilities.
  • Ability to manage multiple locations and teams effectively.
  • Proficiency in Microsoft Office Suite and operational management software.