Global Customer Experience Strategist
6 days ago
CMA CGM, a global leader in shipping and logistics, serves more than 420 ports across five continents. Our subsidiary CEVA Logistics is a world leader in logistics, and our air freight division CMA CGM AIR CARGO continuously innovates to offer customers a comprehensive range of new shipping, land, air, and logistics solutions.
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Customer Experience Strategist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential plc Full timeJob Description:As a Customer Experience Strategist at Prudential plc, you will be responsible for identifying key areas for improvement in customer journeys and developing plans to address them. You will work closely with stakeholders to align innovation goals with the company's strategic objectives.Key Responsibilities:Identify areas for improvement in...
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Kuala Lumpur, Kuala Lumpur, Malaysia American President Lines Full timeWe are seeking a highly skilled and experienced professional to lead our Global Business Services customer experience efforts.The ideal candidate will have a strong background in customer service and project management, with experience in implementing improvement initiatives to enhance customer satisfaction and KPIs. This role involves working closely with...
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Global Market Strategist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full timeJob DescriptionWe are seeking a highly motivated Global Market Strategist to join our team. As a key member of our accommodation business development team, you will be responsible for identifying and capitalizing on new opportunities in the alternative accommodations market.About UsTrip.com Group is a leading global travel service provider that offers a wide...
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Global Market Strategist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia BowerGroupAsia, Inc. Full timeAt BowerGroupAsia, Inc., we are seeking a highly motivated and experienced individual to join our team as a Global Market Strategist. In this role, you will be responsible for managing a portfolio of clients with a focus on the Malaysia market.Key ResponsibilitiesSupervise the work of BGA Malaysia team members to ensure uniform high-quality and timely...
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Global Brand Strategist
20 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Anta Southeast Asia Full timeAt Anta Southeast Asia, we are seeking a talented Global Brand Strategist to join our team. As a key member of our marketing department, you will be responsible for developing and implementing branding strategies to achieve marketing and sales objectives.Key Responsibilities:Develop and manage branding functions including strategy formulations and planning,...
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Customer Experience Strategist
13 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Trip Full timeAbout UsTrip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. We integrate travel resources from industry partners and help travellers pursue the perfect trip with exceptional travel products and services.We have four Customer Service Centres established in Japan, Korea, the UK, and the Philippines,...
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Customer Experience Manager
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Sutherland Global Full timeWe are seeking a highly skilled and experienced Customer Care Team Manager to join our team at Sutherland Global. As a key member of our leadership team, you will be responsible for leading and supervising a team of at least 10 associates to achieve organizational goals.The ideal candidate will have a proven track record in customer service roles, with...
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Global Data Strategist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Hitachi Vantara Full timeAbout UsHitachi Vantara is a global leader in data infrastructure solutions, empowering businesses to innovate and thrive in the digital age. Our resilient and high-performance data infrastructure enables customers to focus on achieving their goals.We're looking for a skilled Configuration Strategist to join our team in APAC. As a key member of our Direct...
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Customer Experience Advocate
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Asia Global Advisory Full timeJob SummaryAsia Global Advisory is seeking a highly skilled Customer Service Officer to join our team. As a Customer Service Officer, you will be responsible for providing exceptional customer service and support to patients, payers, and corporate partners.The ideal candidate will have excellent communication and problem-solving skills, as well as the...
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Global Customer Support Executive
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Kamlax Global Technologies Full timeAbout Our TeamKamlax Global Technologies is a leading provider of technology solutions to corporate customers.We are seeking a Global Customer Support Executive to join our team, responsible for delivering exceptional customer service and support to our clients.Key responsibilities include:Answering customer inquiries and resolving issues in a professional...
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Global Customer Experience Expert
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeAbout This RoleThis is an exciting opportunity to join our team as a Global Customer Experience Expert. As a key member of our customer support team, you will play a critical role in delivering exceptional experiences to our customers worldwide.You will work closely with internal and external stakeholders to resolve customer inquiries and issues in a timely...
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Global Customer Experience Head
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeWe are looking for a Senior Manager, Customer Service, to join our global team at OKX.About the Job:You will be responsible for driving customer service day-to-day operations, service delivery metrics, and process improvements.Your expertise will be essential in developing strategic CS workflows, business standards, management systems, and incentive policies...
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Digital Experience Strategist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia RHB Banking Group Full time**Job Description**RHB Banking Group is seeking a skilled Digital Experience Strategist to join our team. As a key member of our digital transformation journey, you will play a crucial role in shaping the future of our digital platforms.**Responsibilities:**Provide thought leadership on design, experience, and features for digital platforms.Identify new...
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Digital Sales Strategist, mCanvas Malaysia
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Affinity Global Inc. Full timeAbout the RoleWe are seeking a skilled Digital Sales Strategist to join our team at Affinity Global Inc. in Malaysia. As a key member of our Advertiser Sales department, you will be responsible for driving mobile advertising sales for mCanvas in the Malaysia market.Your primary objective will be to grow the existing business and add new clients interested in...
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Customer Lifecycle Strategist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Prudential Hong Kong Limited Full timeWe are seeking a highly skilled Customer Lifecycle Strategist to lead our customer lifecycle management efforts at Prudential Hong Kong Limited.Job DescriptionThe ideal candidate will have at least 8 years of experience in customer lifecycle management, marketing or retention strategies, with a minimum of 3 years in a managerial role.We are looking for...
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Senior Financial Strategist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tbwa ChiatDay Inc Full timeAbout the RoleWe are seeking an experienced Senior Financial Strategist to join our global team of Controllers for the Cranes Unit. The role will involve driving and impacting performance by providing transparent financial insights and supporting decision-making.The ideal candidate will have a proven track record of achieving financial targets and KPIs, with...
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Customer Relationship Strategist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Douxy Full timeWe are Douxy, a leading company seeking a skilled Customer Relationship Strategist to join our team.Job DescriptionThe successful candidate will develop and maintain lasting relationships with customers to ensure satisfaction and loyalty. This role involves understanding customer needs, preferences, and behavior to offer tailored solutions and services.The...
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Customer Experience Strategist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Lazada Full timeLazada is seeking a Senior Manager, Customer Experience to join its Regional Buyer Experience team. This critical function plays a fundamental role in the sustainable growth of our platform.Key Responsibilities:Develop comprehensive customer experience strategies aligned with company goals and objectives.Analyze customer feedback, trends, and market insights...
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Customer Success Strategist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Zurich Australian Insurance Ltd. Full timeAbout the RoleWe are seeking a highly motivated and results-driven Customer Success Strategist to join our team at Zurich Australian Insurance Ltd.The successful candidate will be responsible for developing and maintaining profitable relationships with new and existing customers.Main Responsibilities:Develop and implement sales strategies to meet business...
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Territory Growth Strategist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Apple Inc. Full timeTerritory Growth Strategist - Customer AdvocacyAs a Territory Growth Strategist at Apple Inc., you'll play a critical role in driving sales growth and developing strong relationships with partners across multiple locations.This is an exciting opportunity to leverage your expertise in retail sales and business development to achieve exceptional results....