Senior IT Support Specialist
3 days ago
As a Senior IT Support Specialist at OneConnect Financial Technology, you will be responsible for providing technical assistance to customers seeking help with our digital banking services. Your primary focus will be on resolving incidents and service requests in a timely and efficient manner.
Key Responsibilities:
- Investigate and diagnose Incidents to restore failed IT Services quickly.
- Assign incidents within a group or division and determine if escalation is required.
- Document troubleshooting steps and service restoration details.
- Create and submit knowledge articles to improve incident resolution.
Requirements:
- At least 4 years of IT working experience related to Service Desk and Incident Management.
- Demonstrated expertise in digital core banking projects, such as ekyc, mobile app, origination, deposits, loans, credit cards, and payments.
- Bilingual in Chinese and English, with excellent communication skills.
- Familiarity with ITIL practices and basic Linux and networking skills.
-
Senior Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Bell Ward Malaysia Full timeJob SummaryBell Ward Malaysia is looking for a highly motivated and experienced Senior Support Specialist to join our team. As a Senior Support Specialist, you will provide high-level administrative support to our executive team, ensuring efficient day-to-day operations and strategic planning.The successful candidate will have excellent leadership skills,...
-
Senior IT Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wipro Full timeJob SummaryWe are seeking a skilled Senior IT Support Specialist to join our team. As a key member of our technical operations group, you will be responsible for providing timely and effective support to our business teams.Key ResponsibilitiesProvide first-line support to trading, risk, and operations teams.Resolve user queries related to deal capture,...
-
Senior Support Specialist APAC
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia LS Retail Full timeAre you passionate about providing exceptional technical support services?Do you have experience in Retail or ERP systems like Microsoft Dynamics Business Central? Join us at LS Retail as a Senior Support Specialist APAC or Support Specialist, where you'll play a key role in delivering exceptional online technical support to customers. The service is offered...
-
Senior Executive Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Simebest Corporation Sdn Bhd Full timeWe are seeking a highly skilled Senior Executive Support Specialist to join our team in supporting the Executive Director/Managing Director.ResponsibilitiesCalendar Management: Manage the executive's calendar, schedule meetings, and organize appointments.Event Planning: Plan, organize, and coordinate meetings, events, and conferences.Communication: Prepare...
-
Senior Business Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Wilh. Wilhelmsen Holding ASA Full timeAbout the RoleWe are seeking a skilled Senior Business Support Specialist to join our team. In this role, you will be responsible for maintaining BASSnet and Eyeshare vendor liaison, supervising technical development of BASSnet, improving its performance, and providing technical guidance to enhance competence within the team.Main ResponsibilitiesMaintain...
-
Support Specialist for Corporate Executives
4 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia ManpowerGroup Malaysia Full timeManpowerGroup Malaysia is looking for a Support Specialist for Corporate Executives to join our team. As a key member of our team, you will be responsible for providing administrative support to our senior leaders, including calendar management, meeting coordination, and correspondence preparation.Key Responsibilities:Provide administrative support to senior...
-
Senior Account Manager
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia FOR iT Digital Full timeWe are looking for a Senior Account Manager to join our team at FOR iT Digital. As a key member of our sales and marketing department, you will be responsible for managing existing client relationships and identifying new business opportunities.DutiesIn this role, you will develop and execute sales strategies, collaborate with the account management and...
-
Litigation Support Specialist
4 hours ago
Kuala Lumpur, Kuala Lumpur, Malaysia Malaysianbar Full timeMalaysianbar seeks a Litigation Support Specialist to join our team. As a key member of our litigation department, you will assist in handling general litigation matters and provide support to senior lawyers.You must have a strong understanding of legal procedures and be able to work effectively under pressure. A minimum of 2-3 years of experience in general...
-
IT Support Specialist
5 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Manulife Insurance Malaysia Full timeManulife Insurance Malaysia is seeking a highly skilled IT Support Specialist to join our team. As a key member of our DevOps team, you will be responsible for providing production support and ensuring smooth business operations.Key Responsibilities:Provide timely and effective technical support to the teamDevelop and implement efficient processes and...
-
Kuala Lumpur, Kuala Lumpur, Malaysia Wilh. Wilhelmsen Holding ASA Full timeSenior Business Application Support SpecialistWe are seeking an experienced Senior Business Application Support Specialist to join our global team in Kuala Lumpur, Malaysia. This role is responsible for providing exceptional support and maintenance services to our vessel IT infrastructure.The ideal candidate will have strong technical skills, excellent...
-
IT Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Shopee Full timeAt Shopee, we're looking for a skilled IT Support Specialist to join our Corporate IT team. Our company overview includes developing technology objectives and devising technical solutions to achieve strategic goals.The role of the Helpdesk Engineer is to provide day-to-day technical support to end users and ensure the smooth running of computers, network...
-
Strategic Support Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tenaga Nasional Berhad Full timeWe are seeking a Strategic Support Specialist to join our team at Tenaga Nasional Berhad.About the RoleThis is an exciting opportunity for a highly skilled and experienced administrative professional to provide strategic support to the Strategy & Sustainability Unit's.As a Strategic Support Specialist, you will be responsible for developing and implementing...
-
Regional Financial Governance Specialist
7 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia SWIFT SUPPORT SERVICES MALAYSIA SDN. BHD. Full timeCompany OverviewAs the Regional Financial Governance Specialist, you will play a critical role in overseeing financial operations, reporting, and governance for our global entities. This leadership position requires a strong background in finance, accounting, and financial reporting.The ideal candidate will have a proven track record in finance roles within...
-
IT Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Tungsten Automation Full timeWe're looking for a proactive, detail-oriented problem solver who is ready to take ownership and drive results in the role of Technical Support Specialist at Tungsten Automation.About the RoleThis exciting opportunity allows you to play a crucial role in providing expert technical support for our business partners. You'll work closely with Product...
-
Production Support Specialist
2 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full timeAbout the RoleWe are seeking a highly skilled Production Support Specialist to join our team. As a key member of our IT operations, you will be responsible for ensuring the stability and security of our production systems.Key ResponsibilitiesProvide 24X7 support for production technical issues and critical incidents.Lead and manage obsolesces,...
-
Kuala Lumpur, Kuala Lumpur, Malaysia Wilh. Wilhelmsen Holding ASA Full timeSenior Business Application Support Specialist page is loadedSenior Business Application Support SpecialistApply locations Kuala Lumpur posted on Posted 30+ Days Ago time left to apply End Date: March 31, 2025 (30+ days left to apply) job requisition id JOBREQ_9807Join our global team for a career filled with opportunities to solve challenges both small and...
-
Client Support Specialist
6 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Language Talent Solutions Sdn Bhd Full timeWe are on the hunt for a skilled Client Support Specialist to join our team at Language Talent Solutions Sdn Bhd. As a vital part of our support team, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional support.Key Tasks:Responding to customer emails, phone calls, and chatsEscalating complex issues to senior...
-
IT Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Novozymes AS, part of Novonesis Group Full timeWe are looking for a talented IT Support Specialist to join our team at Novozymes A/S, part of Novonesis Group. As an IT Support Specialist, you will play a critical role in providing 1st and 2nd level remote support to our global users.Key Responsibilities:Provide technical assistance to users via phone, email, or remote desktop sessionsParticipate in the...
-
Senior Credit Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Public Bank Full timeSenior Credit Specialist OpportunityWe are looking for a seasoned Senior Credit Specialist to work with our team at Public Bank in Kuala Lumpur.The successful candidate will have a deep understanding of financial analysis and possess excellent interpersonal, problem-solving, and analytical skills.They will be responsible for evaluating and assessing...
-
Technical Support Specialist
3 days ago
Kuala Lumpur, Kuala Lumpur, Malaysia Standard Chartered Full timeCritical IT Support RoleThis is a challenging and rewarding opportunity to work as a technical support specialist, providing critical IT support to ensure the stability of production systems. As a key member of our team, you will be responsible for ensuring application compliance to policies, standards, process, and procedures within the bank.The successful...