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Quality Control Director

2 weeks ago

Penang, Malaysia Link Compliance Full time

Customer Interaction: Involve in First Article run products to ensure they meet customer specifications and requirements. Qualify First Article products and prepare PPAP for FA submission.

Problem-Solving: Utilize quality improvement tools and develop strategies for problem-solving in continuous improvement to resolve customer quality complaints or online quality issues with the internal team.

Audit Coordination: Deal with customers and resolve quality issues pertaining to customer requirements. Coordinate 8D Report / CAPA per customer request on quality issues feedback from customers with the internal team and verify effectiveness.

Process Audits: Conduct process audits to ensure manufacturing processes, CAPA, and improvement actions are effectively implemented, maintained, and comply with manufacturing procedures.

Additional Responsibilities: Handle customer audits. Coordinate purge for non-conformance materials or parts. Involve in determining the disposition of non-conforming material on MRB. Coordinate sorting activities in-house or at customer sites when necessary.