Director of IT Services

2 days ago


Kuala Lumpur, Kuala Lumpur, Malaysia The Access Group Full time

We're looking for an experienced leader to join our team as Operations Director ITO, APAC. This is a fantastic opportunity to lead our Infrastructure, Technology & Operations teams across the APAC Global Operations Centre in Kuala Lumpur.

In this role, you'll be responsible for ensuring all aspects of the 24X7 operation are working effectively, implementing best practices with a customer-focused approach, and contributing to recruitment efforts.

You'll work closely with teams in APAC, EMEA, and the US on all aspects of running the platform, operations, and onboarding new products and services into run operations.

The ideal candidate will have strong knowledge of ITIL framework and best practices, excellent analytical and problem-solving skills, and familiarity with IT operations and platform components.

As a member of our senior leadership team, you'll have the opportunity to shape the future of our organization and contribute to our commitment to creating a welcoming and inclusive environment where everyone can thrive.



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