Digital Transformation Specialist
4 days ago
Overview:
CelcomDigi is driving Malaysia's digital transformation with 5G and AI, impacting over 20 million customers. As a key player in this journey, we are seeking a Digital Transformation Specialist to join our team.
Sales Planning Strategy:
- Assist in the development and refinement of sales plans for the direct channel, ensuring alignment with business objectives.
- Work closely with sales, marketing, and operations teams to integrate campaigns, product launches, and operational activities into the sales planning process.
- Monitor the execution of sales plans, providing insights and recommendations to enhance outcomes.
Change Management and Transformation:
- Support change initiatives aimed at improving the efficiency and effectiveness of the direct sales channel.
- Develop change management strategies and plans, including stakeholder engagement, communication, and training.
- Act as a key point of contact for teams to address concerns and ensure smooth adoption of new processes or systems.
Performance Analysis and Reporting:
- Analyze sales data to evaluate channel performance, identify trends, and highlight areas for improvement.
- Prepare reports and dashboards for stakeholders, providing actionable insights to inform decision-making.
- Support forecasting efforts by providing data-driven analysis to align resources and targets.
Stakeholder Collaboration:
- Partner with teams across sales, marketing, product, and operations to ensure alignment of priorities and initiatives.
- Facilitate workshops and meetings to gather feedback and promote collaboration during change and planning efforts.
- Ensure clarity and alignment in objectives between leadership and frontline teams.
Requirements:
- Bachelor's degree in Business, Sales Management, Marketing, or a related field.
- Certification in Change Management (e.g., Prosci, APMG) or Project Management (e.g., PMP, Agile) is an advantage.
- 5 years or more of experience in sales planning, business analysis, or change management.
- Familiarity with direct sales processes and working in cross-functional teams.
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