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Retail Operations Lead

1 week ago

Kuala Lumpur, Kuala Lumpur, Malaysia BE International Full time
About the Role

As a Retail Operations Lead, you will play a crucial role in driving the success of our Business Centre operations. Your expertise will enable us to maintain high standards of customer service and satisfaction.

Your key responsibilities will include:

  • Operational Efficiency: Identify areas for improvement and implement changes to enhance operational efficiency.
  • Customer Satisfaction: Ensure that customer needs are met and exceed expectations through effective communication and problem-solving skills.
  • Team Leadership: Provide guidance and support to team members to achieve individual and team goals.
  • Process Improvement: Continuously review and improve processes to ensure they are efficient and effective.

Vision and Mission: Our vision is to be the leading MLM company in Malaysia, while our mission is to empower individuals to achieve financial freedom through our products and services.